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Sepsis Alliance is hiring a Director of Operations

About the Role

Sepsis Alliance seeks a Director of Operations to lead our internal operations and organizational infrastructure. As a key leadership team member, you will ensure systems, processes, and resources are aligned to support our mission execution and strategic growth, partnering closely with the CEO.

What You'll Do

  • Lead operational systems, administrative infrastructure, and internal workflows.
  • Establish operational policies, standards, and processes that support efficient execution.
  • Oversee organizational technology platforms including Salesforce governance and improvements.
  • Manage contracts, insurance review, and organizational risk management practices.
  • Partner with leadership on annual planning, budgeting, and organizational priorities.
  • Translate strategic priorities into operational goals, timelines, and accountability structures.
  • Oversee financial operations in partnership with the contracted Finance Manager and the Finance Committee.
  • Review financial reporting and operational metrics to identify trends and risks.
  • Prepare operational and financial materials for Board and committee meetings.
  • Lead initiatives that support employee engagement and organizational health.
  • Oversee HR policies, benefits administration, and compensation philosophy including pay equity review.
  • Support workforce planning and leadership development.
  • Guide managers on people-related matters and organizational practices.
  • Champion diversity, equity, and inclusion initiatives.
  • Supervise the Manager of Operations and partner with the Finance Manager.
  • Establish operational priorities, workflows, and accountability structures.
  • Coach and support team members while fostering collaboration and transparency.
  • Serve as a strategic advisor to the CEO on operational matters.
  • Coordinate cross-functional initiatives and leadership priorities.
  • Track key organizational initiatives and support follow-through.
  • Assist the CEO with Board preparation, leadership planning, and strategic discussions.

What We're Looking For

  • 5+ years of operations or organizational leadership experience.
  • Experience managing organizational systems and internal operations.
  • Familiarity with CRM systems and financial reporting systems.
  • Experience working within a PEO environment and retirement plan administration.
  • Strong leadership, strategic thinking, and problem-solving skills.
  • Ability to communicate operational or financial information clearly to leadership and board members.
  • Experience working effectively in remote or hybrid teams.

Nice to Have

  • 3–5+ years of nonprofit experience.
  • Familiarity with Salesforce (CRM) and QuickBooks (financial reporting).
  • Experience with Rippling (PEO).

Technical Stack

  • Salesforce
  • QuickBooks
  • Rippling

Team & Environment

You will join a lean staff structure, working closely with the CEO and leadership team. You will supervise the Manager of Operations and partner with a contracted Finance Manager, reporting directly to the CEO and President.

Benefits & Compensation

  • Medical, dental, and vision insurance.
  • 403(b) retirement plan with immediate eligibility.
  • Tuition assistance after one year.
  • $100/month remote work stipend.
  • Eligibility for Public Service Loan Forgiveness (PSLF).
  • Compensation range: $110,000 – $125,000, commensurate with experience and geographic location.

Work Mode

This is a remote position.

Sepsis Alliance is committed to building a diverse and inclusive workplace and encourages applicants from all backgrounds to apply.

Required Skills
SalesforceQuickBooksRipplingCRM SystemsFinancial ReportingOperations ManagementOrganizational LeadershipPEO EnvironmentRetirement Plan AdministrationStrategic ThinkingProblem-Solving
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About company
Sepsis Alliance

Sepsis Alliance is the nation’s leading sepsis patient advocacy organization, saving lives and reducing suffering through awareness, education, and advocacy. The organization provides healthcare professionals, the public, and families impacted by sepsis with the tools and support needed to recognize and respond to this life-threatening condition.

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Job Details
Category management
Posted 8 days ago