Remote, SAN FRANCISCO, California, United States Remote (City) Employment $114,200 - $199,900

ServiceNow is hiring a Digital Experience Lead

Responsibilities

  • Define the overarching approach for product launches across digital platforms, including visibility rules and prioritization criteria
  • Advise product marketing teams on content focus, presentation style, and optimal placement within the website
  • Develop standardized launch playbooks to enable repeatable, high-quality execution without redundant effort
  • Design decision frameworks to balance new content creation against updates to existing pages for long-term scalability
  • Lead the strategic direction for flagship product visuals and advanced AI demonstration experiences
  • Oversee homepage content strategy, including feature selection, rotation logic, and messaging evolution with product cycles
  • Collaborate with product marketing, UX, digital product management, engineering, content strategy, copywriting, and external agencies to align and implement digital strategies
  • Evaluate and prioritize initiatives based on business outcomes, customer requirements, and overall site coherence
  • Leverage analytics, user research, and engagement data to assess performance and iterate on digital strategies
Need to work legally in Thailand?

Work permits without the paperwork nightmare

Thai immigration rules are strict and easy to get wrong. SVBL handles the bureaucracy — correct visa type, proper documentation, timely submissions. You focus on your work.

Right visa type for your situation
Document preparation & submission
Deadline tracking & renewals
Direct liaison with immigration
Talk to an expert
10+ years experience
About company
ServiceNow
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
All jobs at ServiceNow Visit website
Job Details
Department Digital Experience Strategy
Category other
Posted 7 days ago