Encora is hiring a DevOps Engineer to join a cross-functional team focused on building an observability system for services and resources. You will use cutting-edge technology to design and implement monitoring solutions and solve reported alarms.
What You'll Do
- Digest requirements from product and development teams and design high availability monitoring system.
- Raise and discuss trade-offs of different design approaches elaborating detailed design documents.
- Keep the infrastructure as a code using Terraform and/or Helm and/or Ansible.
- Develop solution components in partnership with the Dev teams.
- Participate in technical discussions with customer operations and development teams.
- Follow Agile processes and participate actively in all development phases, fostering a culture of collaboration.
What We're Looking For
- Knowledge/Experience with observability tools (preferably Prometheus, CheckMK and Grafana).
- Knowledge/Experience in scripting languages such as Python, Shell, and Bash script.
- Knowledge/Experience in Infrastructure as Code/config management tools such as Terraform and/or Helm and/or Ansible.
- Experience with container technologies such as Docker and Kubernetes.
- Comfortable with Linux environment for development and troubleshooting.
- Strong troubleshooting skills, monitoring systems, and distributed environments.
- Ability to analyze incidents and perform root cause analysis for system and infrastructure issues.
- Strong analytical and problem-solving skills with the ability to think beyond standard scenarios and explore alternative approaches for diagnosing and resolving problems.
- Ability to anticipate potential failure scenarios and design monitoring strategies to improve system reliability and observability.
Nice to Have
- Knowledge on SQL and NoSQL databases (especially InfluxDB).
- Experience with CI/CD (including Jenkins and ArgoCD).
- Experience with Git.
- Experience or knowledge with consuming web services-based APIs (RESTful).
- Knowledge/experience in Agile development using Scrum or Kanban Methodology.
- Experience with GenAI tools as Amazon Q.
Technical Stack
- Prometheus, CheckMK, Grafana, Python, Shell, Bash, Terraform, Helm, Ansible, Docker, Kubernetes, Linux, InfluxDB, Jenkins, ArgoCD, Git, RESTful APIs, Amazon Q
Team & Environment
You will be part of a cross-functional team working collaboratively.
Work Mode
This is a global position. Locations include Brazil.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
