Hi Marley is looking for a Sr. Design Technologist to help lead the design and execution of a new AI-first Service experience. This role is for a designer who can think in systems, prototype in real code, and partner deeply with engineering to bring complex, AI-powered workflows to life.
What You'll Do
- Lead design execution for key areas of the Service experience: Translate service workflows, AI capabilities, and product strategy into intuitive, production-ready experiences.
- Prototype at multiple levels: From interaction models and high-fidelity prototypes to real front-end implementations that inform engineering direction.
- Strengthen collaboration between Product Design and Engineering within the Service domain: Act as a partner who improves speed, quality, and shared understanding.
- Design for AI with intention: Partner with the Director of Design and Engineering to evolve how AI agents, automation, and intelligent assistance appear within the Service experience to balance power, clarity, and trust.
- Create scalable systems: Establish reusable patterns, components, and interaction models that support long-term growth of the Service product.
- Stay close to users: Partner with Product to learn directly from service teams, frontline reps, and customers to ensure solutions solve real workflow challenges.
What We're Looking For
- 6+ years experience in Product Design, Design Engineering, or Design Technology roles
- A strong portfolio demonstrating shipped work, systems thinking, and technical depth
- Comfort working in or alongside modern front-end frameworks (React, design systems, prototyping in code, etc.)
- Experience collaborating closely with engineers on complex products
- Strong product intuition and ability to reason about tradeoffs
Nice to Have
- Experience designing user-facing AI workflows (LLMs, automation, or intelligent assistance)
- Experience with B2B, SaaS, or workflow-heavy products is a plus
Technical Stack
- React
- Design systems
Team & Environment
You will report to the Director of Design and partner closely with Engineering and Product leaders within the Service domain.
Benefits & Compensation
- Salary range: $111,300–$206,700
Work Mode
This is a hybrid role based in Boston.
Hi Marley is an equal opportunity employer. Teamwork and shared enthusiasm is a core part of our culture.
