Adaptive ML is hiring a Deployment DevOps Engineer

Adaptive ML is looking for a Deployment DevOps Engineer to join our Product Staff. You will package our technology into an exceptional product, handling all DevOps aspects from systematic deployment to scaling production databases. You'll also support internal workloads while working closely with commercial teams.

What You'll Do

• Build systematic Kubernetes workflows to deploy our product client-side on various infrastructures or internally for our cloud platform.
• Work closely with sales and customer success to assist product deployment, pre- and post-sales (POC, demos, production), on-prem, in cloud, and in our SaaS.
• Be part of our first line of support for customer escalations, including bugs, security escalations, and special events support like scale-outs and load tests.
• Contribute to deployment support, particularly during North America time zones, including joining customer calls for onboarding and troubleshooting.
• Lead and contribute to our support mechanisms such as ticket triaging and on-call processes.
• Contribute to our product roadmap by coordinating between the needs of the Commercial Staff and latest developments from our Technical Staff.
• Report clearly to a distributed collaborative team, with a bias for asynchronous written communication.

What We're Looking For

• Significant experience (6-8+ years) in DevOps, DevSecOps, Tech Support, or SRE.
• Experience in high-pressure roles like on-call support, security operations, or SRE.
• Enjoy maintaining and troubleshooting high-uptime SLA services.
• Comfortable with live interactions with Fortune 500 customers to present architecture ideas or troubleshoot incidents on calls.
• Strong experience in Kubernetes, containers, and associated ecosystems like Helm, ArgoCD, and EKS/AKS/GKE.
• Expertise in networking (DNS, proxies, WAFs).
• Expertise in authentication and identity federation (OIDC, SSO).
• Expertise in Postgres.
• Strong baseline in security, including incident detection & containment, network security, and Linux hardening.
• A deep concern for user experience.
• Passionate about the future of generative AI and eager to build foundational technology.

Nice to Have

• Some experience with software development in Rust.

Technical Stack

• Kubernetes, Helm, ArgoCD, EKS/AKS/GKE
• Postgres
• Rust

Team & Environment

You will be part of the Product Staff at Adaptive ML.

Benefits & Compensation

• Comprehensive medical (health, dental, and vision) insurance.
• 401(k) plan with 4% matching (or equivalent).
• Unlimited PTO — we strongly encourage at least 5 weeks each year.
• Mental health, wellness, and personal development stipends.
• Visa sponsorship if you wish to relocate to New York or Paris.

Work Mode

This is a hybrid role based in New York or Toronto.

Adaptive ML is an equal opportunity employer.