Ukraine Remote (Country) Employment

Creatio is hiring a Deal Desk Manager (Americas region)

About the Role

The role involves managing deal processes, supporting sales teams with pricing and contract guidance, and ensuring adherence to financial and operational policies across the Americas region.

Responsibilities

  • Lead the evaluation and approval of complex sales deals
  • Collaborate with sales teams to structure competitive pricing proposals
  • Ensure compliance with company policies and financial guidelines
  • Review contracts for accuracy, profitability, and risk mitigation
  • Serve as a liaison between sales, legal, and finance departments
  • Maintain deal desk workflows and approval processes
  • Identify trends in deal structures and recommend process improvements
  • Support timely deal closure through accurate documentation
  • Provide guidance on discounting strategies and margin thresholds
  • Track and report on key deal desk performance metrics
  • Assist in onboarding and training new sales personnel on deal processes
  • Manage escalations related to pricing and contract terms
  • Maintain up-to-date knowledge of product offerings and pricing models
  • Work with legal to ensure contract language meets compliance standards
  • Facilitate communication during multi-team deal negotiations
  • Optimize deal desk tools and systems for efficiency
  • Monitor adherence to approval hierarchies
  • Support quarterly business reviews with sales leadership
  • Ensure data integrity in CRM and deal management platforms
  • Drive consistency in deal terms across regional markets
  • Evaluate special bid requests and exceptions
  • Coordinate with finance on revenue recognition implications
  • Improve turnaround time for deal approvals
  • Maintain documentation of deal desk policies
  • Contribute to the development of sales enablement resources

Nice to Have

  • MBA or advanced degree in business or finance
  • Certification in sales operations or revenue management
  • Direct experience in SaaS or enterprise software companies
  • Familiarity with global deal desk practices
  • Experience mentoring junior deal desk analysts
  • Knowledge of Latin American market dynamics
  • Prior work with legal teams on contract frameworks
  • Hands-on experience with automation tools for deal workflows
  • Exposure to international tax or compliance regulations
  • Leadership experience in process transformation initiatives

Compensation

Competitive salary with performance incentives

Work Arrangement

Hybrid work model available

Team

Part of the global revenue operations team collaborating closely with sales leadership and finance

What We Offer

  • Opportunities for professional growth in a global organization
  • Access to training and development programs
  • Inclusive culture that values diverse perspectives
  • Collaborative environment with cross-regional teams
  • Modern tools and technologies to support productivity

Application Process

  • Submit your resume and a tailored cover letter
  • Shortlisted candidates will be contacted for a screening call
  • Finalists will complete a case study and panel interview
  • Process typically concludes within three weeks of application

Not available for this position

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About company
Creatio
Creatio appears to be a sales-focused software company specializing in customer relationship management (CRM) solutions, with a specific sales team targeting credit unions.
All jobs at Creatio Visit website
Job Details
Department Operations, Finance & Legal – Sales Operations Team
Category other
Posted 2 months ago