Futura Marketing is looking for a Customer Support Associate to join our team. This is a part-time remote role based in Florida, specifically Tallahassee, where you’ll handle customer communications and ensure smooth order logistics during weekday daytime shifts.
What You'll Do
- Respond to customer inquiries via email
- Update order and shipping information
- Resolve delivery issues and delays
- Follow service workflow guidelines
- Escalate complex cases when needed
- Maintain accurate support records
- Use internal tools for communication
What We're Looking For
- No previous experience required
- Good written English skills
- Basic computer proficiency
- Attention to detail
- Reliable and self-motivated
- Must reside in Florida
- Available during daytime shifts
Team & Environment
You'll be part of our distribution team, working in a supportive digital work culture.
Benefits & Compensation
- Compensation: $21–$26/hour
- Remote work from anywhere in Florida
- Part-time, weekday-only schedule
- Paid training and onboarding
- Supportive digital work culture
- Simple hiring process
- Tools and guidance provided
Work Mode
This is a local-state remote position. You must reside and work from within Florida.
