1840 & Company is hiring a Customer Service Representative dedicated to delivering exceptional support and resolving inquiries efficiently. You will be the primary point of contact, ensuring a positive customer experience.
What You'll Do
- Respond promptly to customer inquiries via designated channels
- Resolve issues and provide accurate information
- Escalate complex cases following established procedures
- Document all customer interactions and resolutions clearly
- Contribute to maintaining high customer satisfaction standards
What We're Looking For
- Proven experience in a customer-facing support role
- Excellent verbal and written communication skills
- Strong problem-solving abilities and patience
- Ability to work independently and manage your own time
- Reliable home office setup for a remote work environment
Work Mode
This is a fully remote position. Candidates must be based in Quezon City, Metro Manila.
1840 & Company is an equal opportunity employer.
