On-site Employment

Repwest Insurance (a part of U-Haul family of companies) is hiring a Customer Service Representative

About the Role

U-Haul International, Inc. is looking for a Customer Service Representative to join our team in Huntsville, Alabama. In this role, you will be the face of our company, working as part of a supportive team to provide excellent service. You'll receive on-the-job education while helping customers with a wide range of our products and services.

What You'll Do

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot, including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment).
  • Drive a forklift (certification offered through U-Haul upon employment).
  • Participate in ongoing continuous U-Haul education through U-Haul University.
  • Perform other duties as assigned.

What We're Looking For

  • Valid driver’s license and ability to maintain a good driving record.
  • High school diploma or equivalent.

Technical Stack

  • U-Scan technology

Team & Environment

Work as part of a supportive team.

Benefits & Compensation

  • Career stability and opportunities for advancement.
  • Mindset App Reimbursement and Gym Reimbursement Program.
  • Health insurance & Prescription plans, if eligible.
  • Paid holidays, vacation, and sick days, if eligible.
  • Life insurance, MetLaw Legal program, and MetLife auto and home insurance.
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP).
  • 24-hour physician available for kids, Dental & Vision Plans.
  • Business travel insurance, You Matter EAP, and LifeLock Identity Theft Protection.
  • Critical Illness/Group Accident Insurance and Dave Ramsey’s SmartDollar Program.
  • $100 hiring bonus.
  • $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through 1-2-3 Punch Certification Program.

Work Mode

This is an onsite position located at 4400 University Dr NW, Huntsville, Alabama 35816 United States of America.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.

Required Skills
Customer ServiceCommunicationU-Scan TechnologyProblem SolvingCash HandlingComputer LiteracyRetail OperationsInventory ManagementSalesTime Management
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International client base
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About company
Repwest Insurance (a part of U-Haul family of companies)

Repwest Insurance provides insurance services for U-Haul Storage, U-Haul Equipment, Commercial Policy Holders and Managing General Agencies.

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Job Details
Category other
Posted 8 months ago