On-site Employment

Repwest Insurance (a part of U-Haul family of companies) is hiring a Customer Service Representative

About the Role

U-Haul Co. of Iowa, Inc. is hiring a Customer Service Representative to be the face of our exceptional service. You’ll work as part of a supportive team, assisting customers on their journeys while inspecting and maintaining equipment.

What You'll Do

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment).
  • Drive a forklift (certification offered through U-Haul upon employment).
  • Participate in ongoing continuous U-Haul education through U-Haul University.

What We're Looking For

  • Valid driver’s license and ability to maintain a good driving record.
  • High school diploma or equivalent.

Technical Stack

  • U-Scan technology

Team & Environment

Work as part of a supportive team.

Benefits & Compensation

  • Paid holidays, vacation, and sick days, if eligible.
  • Career stability.
  • Gym Reimbursement Program, if eligible.
  • Opportunities for advancement.
  • Valuable on-the-job training.
  • Complete Benefit Plan, if eligible.
  • RRSP payroll deduction plan.
  • Deferred profit-sharing plan, if eligible.
  • You Matter Program (EAP).
  • Mindset App Program.
  • Wellness Programs.
  • Discounts on Apple products, Dell computers, hotels, and more.

Work Mode

This is an onsite position based at 183 Kenmount Rd, St. John's, Newfoundland and Labrador A1B 3P9 Canada.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.

Required Skills
U-Scan technologyCustomer ServiceCash HandlingSalesInventory ManagementCommunicationProblem SolvingEquipment OperationDocumentationTeamworkTime ManagementAttention to Detail
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About company
Repwest Insurance (a part of U-Haul family of companies)

Repwest Insurance provides insurance services for U-Haul Storage, U-Haul Equipment, Commercial Policy Holders and Managing General Agencies.

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Job Details
Category other
Posted 3 months ago