Requirements
- Curious - Problem solver who will get to the root cause of problems and find creative solutions to exceed our partners expectations.
- Passion - Delighting our partners so they never want to leave Fresha and advocate for the brand.
- English Language - Deliver high quality written and spoken responses in English to partner questions and queries.
- Technical Mindset - Comfortable using, navigating and explaining how to use our multifaceted beauty and wellness software.
- Ability To Work At Pace - Continually learning as our software continue to grow and evolve.
- Ambiguity - Comfortable learning through testing and using the product.
- Enthusiasm - Positivity and a can do attitude.
- Feedback - Comfortable taking feedback on board, applying it to your daily activities and demonstrating humility.
Work Arrangement
Remote (Worldwide)
Additional Information
- Shifts: 12AM-8AM
- Start Date: May 4th 2026
- We operate a 24/7 customer experience team and this role will require you to work shifts on a scheduled basis.
