JLL is hiring a Critical Environments Manager to provide operational leadership for a mission-critical Research & Development laboratory portfolio, including cleanroom spaces. You will ensure the reliability, uptime, and safety of all critical infrastructure through supervisory oversight, vendor management, and strict change control.
What You'll Do
- Supervise and direct all preventative and corrective maintenance performed by equipment vendors on critical lab support systems.
- Develop, review, and approve all Method of Procedures (MOPs) for work on critical systems to ensure risk is minimized.
- Manage the site's change management control process for all planned maintenance.
- Oversee contractor activities to ensure adherence to safety and operational standards.
- Serve as the subject matter expert on the lab's critical MEP infrastructure, including system interconnections.
- Maintain a comprehensive understanding of system capacity, load, and redundancy.
- Ensure the 24/7 reliability of all building systems supporting labs, including HVAC, Electrical, and Plumbing/Water.
- Develop, implement, and maintain disaster recovery and business continuity plans.
- Lead root cause analysis investigations for facility-related incidents and implement corrective actions.
- Ensure lab utility infrastructure complies with all relevant laws and regulations.
- Maintain accurate records of maintenance activities, engineering logs, MOPs, and system performance.
- Prepare and present regular reports on system performance, vendor activities, incidents, and KPIs.
- Assist in developing and managing operational and capital budgets for the lab facilities portfolio.
- Participate in capacity planning and provide technical input for infrastructure upgrades and expansions.
- Identify and implement improvements to enhance efficiency, reduce costs, and improve reliability.
What We're Looking For
- 7-10 years of experience in critical facilities operations and management.
- Preference for experience in laboratory, cleanroom, pharmaceutical, or semiconductor manufacturing environments.
- Bachelor's degree in Mechanical or Electrical Engineering, or a related technical field; equivalent professional experience considered.
- In-depth, system-level knowledge of critical MEP systems including UPS, generators, power distribution, HVAC (chillers, cooling towers, AHUs), and fire/life safety systems.
- Proven experience managing vendor relationships, contracts, and on-site performance.
- Strong understanding of change management controls, MOPs, SOPs, and risk mitigation in a critical environment.
- Excellent leadership, problem-solving, and communication skills with a record of excellent customer service.
Nice to Have
- Experience with Building Management Systems (BMS) or Building Automation Systems (BAS).
- Familiarity with Computerized Maintenance Management Systems (CMMS).
- Knowledge of lab-specific utility systems such as Reverse Osmosis Deionized (RODI) Water, Clean Dry Air (CDA), Process Exhaust, and Gas/Chemical monitoring.
- Professional certifications such as Certified Facilities Manager (CFM), Certified Data Center Professional (CDCP), or similar.
- Experience managing operational and capital budgets.
Technical Stack
- HVAC: AHUs, CRACs, Chillers
- Electrical: UPS, PDUs, Generators
- Plumbing/Water systems: RODI, Process Cooling, Sump Pumps
- Building Management Systems (BMS)
- Building Automation Systems (BAS)
- Computerized Maintenance Management Systems (CMMS)
Benefits & Compensation
- Compensation: $143,600.00 – $249,000.00 USD per year
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
Work Mode
This is an onsite position located in Mountain View, CA.
JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
