LYSSN.IO, INC. is hiring a Contracts Manager to support business with state and local government agencies in the Health and Human Services sector. This role bridges sales, finance, and legal by managing the contracting lifecycle for AI software solutions focused on training and quality assurance of HHS staff.
What You'll Do
- Review and edit (redline) NDAs, MSAs, BAAs, and Vendor Agreements against Lyssn’s contracts negotiation playbook.
- Identify non-standard terms and escalate high-risk clauses to outside counsel when necessary.
- Serve as the primary point of contact for contract negotiations, resolving business terms independently and coordinating legal terms resolution with leadership.
- Oversee the full contract lifecycle from proposal to signature, ensuring all agreements are executed and filed correctly.
- Organize and track responses to RFPs and RFQs, ensuring all vendor forms and compliance documents are submitted on time.
- Manage Business Associate Agreements (BAAs) and ensure contracts align with HIPAA and data privacy standards.
- Maintain Lyssn’s status and registration with various state and local procurement portals.
- Partner with the Sales team to quickly draft and negotiate contract documents to maximize deal velocity.
- Ensure contract billing terms, renewal dates, and fee schedules are accurately communicated to Finance for invoicing.
- Refine and enhance Lyssn’s contracts playbook to streamline redlines and reduce reliance on outside counsel.
- Develop and maintain contract processing documentation and procedures.
- Create contract summaries highlighting key terms and obligations for business stakeholders.
- Assist in audits by providing contract documentation as needed.
What We're Looking For
- Bachelor's degree in Business Administration, Legal Studies, or related field.
- 4+ years of experience in contract administration, preferably in a technology or SaaS environment.
- 2+ years of experience with state and local government purchasing and procurement processes, including competitive and non-competitive methods.
- Basic understanding of contract law and business terms.
- Ability to read, interpret, and redline contract terms (Indemnification, Limitation of Liability, Termination).
- Familiarity with standard government IT contract terms, HIPAA, and Business Associate Agreements (BAAs).
- Proficiency in Microsoft Word (Track Changes is a must), G-Suite, and CRM tools (HubSpot).
- Ability to adopt established standard operating procedures and develop new SOPs as new workflows and standards are developed.
Nice to Have
- Paralegal certification or Masters in Legal Studies.
- Familiarity with Hubspot or similar CRM systems.
- Understanding of software licensing models.
- Experience with project and contract management software (i.e., Adobe Acrobat, Asana).
- Familiarity with state and local government risk management strategies.
Technical Stack
- Microsoft Word
- G-Suite
- CRM tools (HubSpot)
- Adobe Acrobat
- Asana
Team & Environment
This role reports to Jenny Cheng, VP of Growth, HHS and MJ Ybarra, Compliance Officer.
Benefits & Compensation
- Compensation: $75,000-$120,000
- Medical (Regence Blue Cross)
- Dental (Delta Dental)
- Vision (VSP Vision Care)
- Life/AD&D (Unum)
- Excepted Benefit Health Reimbursement Arrangement (EBHRA) or Health Saving Account (HSA)
- Employee assistance program
- 401(k) retirement plan
- Paid Leave: vacation, sick, holiday, bereavement, parental, jury duty
- Corporate matching charitable giving program
- Internet and Home Office Stipend
- New Lyssn employees may be granted stock options (subject to Board approval)
Work Mode
This is a remote position.
Lyssn is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to fair employment practices regarding citizenship.
