United States Remote (Global) Employment

EX Squared is hiring a Content Designer (Remote - US)

About the Role

Jobgether is hiring a Content Designer to shape user experiences by creating clear, engaging, and human-centric content across complex digital products. You will design and optimize in-product messaging, onboarding flows, system notifications, and conversational interfaces, including AI-driven experiences, within our collaborative, innovative, and high-growth environment.

What You'll Do

  • Craft and structure product content including microcopy, onboarding flows, error messages, and system notifications to guide users confidently.
  • Design conversational and multi-modal experiences for chat, voice, and agent-driven workflows, ensuring clarity, trust, and consistency.
  • Collaborate with cross-functional teams—product designers, engineers, and researchers—to define content experiences for features, particularly AI-assisted workflows.
  • Contribute to product discovery, usability testing, and iterative content improvements for clarity, conversion, and user satisfaction.
  • Maintain and evolve content systems, voice, tone, and style guidelines, documenting reusable patterns and prompts.
  • Identify opportunities to leverage AI and automation to reduce user effort, prevent errors, and deliver proactive, seamless interactions.
  • Ensure all AI-driven and automated content meets accessibility, ethical, transparency, and brand standards.

What We're Looking For

  • 3–5+ years of experience in content design, UX writing, or content strategy, preferably with SaaS or complex digital products.
  • Strong portfolio showcasing user-centered content work, including conversational or AI-driven experiences.
  • Solid understanding of UX principles, accessibility best practices, and content design methodologies.
  • Experience collaborating with product designers, engineers, and researchers to influence user experiences.
  • Excellent writing skills—clear, concise, and adaptable to multiple tones and contexts.
  • Familiarity with conversational UI design, AI-assisted content creation, and large language models.
  • Ability to balance tactical deliverables with contributions to long-term content systems.

Nice to Have

  • Experience in fintech, legaltech, or other regulated industries.
  • Experience with prompt design, AI response tuning, or service design for multi-modal experiences.

Team & Environment

You will work closely with product designers, engineers, and researchers.

Benefits & Compensation

  • Competitive compensation, including annual bonuses, equity options, and 401(k) or RRSP with company match.
  • Fully remote work with flexible scheduling and generous paid time off.
  • Health insurance coverage, including a 100% company-paid HDHP plan, dental, and vision options.
  • Wellness programs, mental health support, and personalized coaching.
  • Learning and development opportunities, leadership programs, and professional growth funds.
  • Community engagement through volunteer programs, charitable matching, and team-building events.
  • Recognition programs including awards and peer-to-peer appreciation platforms.

Work Mode

This is a fully remote position for candidates located in the United States.

Jobgether is an equal opportunity employer.

Required Skills
Content DesignUX WritingUser ResearchContent StrategyInformation ArchitecturePrototypingA/B TestingAccessibilityDesign SystemsCollaborationStakeholder ManagementSEO PrinciplesStyle GuidesFigmaUser-Centered Design
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About company
EX Squared

Technology company focused on IT and software solutions

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Job Details
Category design
Posted 7 months ago