Lbg is looking for a Content Designer for a six-month fixed-term contract. In this role, you will bring the company's digital experiences to life through compelling copy, tone, and personality. You'll act as the content expert within an agile environment, using research and insights to refine customer conversations and help shape the overall design approach.
What You'll Do
- Create engaging, readable, and accessible content that provides great digital experiences for our customers.
- Develop genuine empathy for people, understanding their needs, aspirations, and challenges.
- Take ownership as the content expert in an agile environment.
- Think strategically about how our customer conversations can evolve and identify opportunities where they link into other experiences.
- Share expertise to help shape the overall design approach.
- Provide consistency in the way we have conversations with customers across topics and touchpoints.
- Promote and demonstrate how effective writing helps customers.
What We're Looking For
- Experience as a UX writer, conversation designer, or content designer.
- A collaborative mindset ready to be a part of a busy multi-disciplinary team.
- Flexibility in writing on-brand content in multiple tones of voice.
- Confidence in writing concise, clear, and consistent copy for different channels.
- The ability to influence and manage multiple stakeholders across product, risk, legal, and branding teams.
- Experience using and collaborating in Design platforms, such as Figma.
Nice to Have
- Familiarity working in a complex landscape – ideally financial services.
Technical Stack
- Figma
Team & Environment
You'll work within a multi-disciplinary team.
Benefits & Compensation
- Compensation: £72,702 - £80,780
- A generous pension contribution of up to 15%
- An annual performance related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Work Mode
This role follows a hybrid work model and is based in London.
We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
