About the Role
The role involves managing commerce operations, supporting global client accounts, and ensuring efficient execution of commercial initiatives across markets. The individual will work closely with cross-functional teams to deliver scalable solutions and improve service delivery.
Responsibilities
- Manage day-to-day operations for global commerce initiatives
- Support the delivery of commercial projects on time and to standard
- Collaborate with regional teams to align execution with global strategy
- Monitor performance metrics and report on key business indicators
- Identify opportunities to improve operational efficiency
- Assist in the development of client-specific commerce solutions
- Maintain accurate records and documentation for commerce activities
- Coordinate with finance and procurement teams on commercial terms
- Ensure compliance with internal policies and external regulations
- Facilitate communication between stakeholders across regions
- Track project timelines and escalate risks when necessary
- Contribute to process improvement initiatives
- Support onboarding of new clients or markets
- Prepare presentations and reports for leadership review
- Analyze sales data to inform decision-making
- Work with technology teams to implement commerce platforms
- Assist in contract management and renewal processes
- Drive adoption of best practices across teams
- Manage vendor relationships related to commerce operations
- Support change management during system or process transitions
- Ensure data integrity across commerce systems
- Participate in audits and compliance reviews
- Respond to client inquiries related to commerce services
- Help define service level agreements for delivery teams
- Contribute to strategic planning sessions
Compensation
Competitive salary with performance incentives
Work Arrangement
Hybrid with regional flexibility
Team
Global Operations Center within a media services division
About the GOC
The Global Operations Center drives efficiency and consistency across client services by centralizing key functions. It supports teams worldwide with scalable processes, technology integration, and performance monitoring to ensure high-quality delivery.
What You’ll Do
You will coordinate commerce activities across regions, support client onboarding, manage project timelines, analyze data for insights, and collaborate with technology and finance teams to ensure smooth operations.
Available for qualified candidates
