Remote (Global)

Ethos is hiring a Cloud Engineer (Datadog SME- Latam)

About the Role

TensorOps is looking for a Cloud Engineer with deep expertise in Datadog and observability. In this role, you will be the subject matter expert responsible for the observability components of our cloud architecture and production operations, supporting digital services across multiple continents. You will join a hybrid team of DevOps/SRE engineers and cross-functional development teams working with Agile methodologies.

What You'll Do

  • Own the observability parts of the cloud architecture and production operations of our digital cloud services spanning multiple continents.
  • Define ways of working, runbooks, and training materials.
  • Operate and leverage our observability platform to monitor and alert on operational issues as the subject matter expert.
  • Work in a hybrid team of highly skilled DevOps/SRE engineers and cross-functional development teams.
  • As a member of an Agile team, attend all sprint ceremonies, estimate and track work items promptly and accurately.
  • Support development teams in the setup, release, and operations of services in non-production and production environments.
  • Document DevOps processes and write runbooks.
  • Identify and implement new ways of working with the focus on automation and reducing unnecessary and repetitive work.
  • Be on-call to triage and resolve production incidents, escalate incidents to other tiers, act as incident commander, and run post-mortems.
  • Set, meet and report on targets for operational excellence, performance, reliability, security and costs.

What We're Looking For

  • 2+ years of experience in Datadog products including configuration and cost management.
  • 3+ years hands-on experience in a DevOps/SRE role.
  • Practical experience in Azure, Kubernetes, Terraform, GitOps, Datadog, Docker.
  • Proven experience in operating and managing a customer-facing cloud solutions involving observability, 24x7 support, performance and cost optimizations, tracking and meeting SLAs.
  • Experience in working in remote teams independently, ready to speak up and ask for help, and able to follow processes to track work and complete tasks.
  • Hands-on development experience in evaluating and building DevOps/SRE tooling (e.g., automation) to remove toil.

Nice to Have

  • Practical experience in the following technologies is preferred but not mandatory: ArgoCD, CI/CD w/Azure DevOps, Databricks, SQL.
  • Relevant industry certifications (e.g., ITIL, Cloud architecture) are a great asset.

Technical Stack

  • Azure, Kubernetes, Terraform, GitOps, Datadog, Docker
  • ArgoCD, Azure DevOps, Databricks, SQL

Team & Environment

You will join the Digital Ops team that designs, deploys and operates 150+ cloud services. This is a hybrid team of highly skilled DevOps/SRE engineers and cross-functional development teams.

Benefits & Compensation

  • People first culture
  • Excellent compensation
  • Hardware setup for working from home
  • Training allowances

Work Mode

This is a fully remote position for candidates located in Latin America (LATAM).

TensorOps is an equal opportunity employer.

Required Skills
AzureKubernetesTerraformGitOpsDatadogDockerArgoCDAzure DevOpsDatabricksSQLMonitoringObservabilityInfrastructure as CodeCI/CD
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About company
Ethos

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. It offers instant, accessible life insurance products with a seamless online process requiring no medical exams.

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Job Details
Category infrastructure
Posted 3 months ago