Zinier is seeking a Client Partner for Professional Services in Iberia to serve as the primary liaison for enterprise customers, ensuring successful delivery and adoption of Zinier's platform. This individual contributor role requires a technically-minded professional who can manage end-to-end customer relationships, translate business and technical needs, and drive outcomes across IT and business teams.
What You'll Do
- Serve as the chief customer liaison, solving complex problems and ensuring customer success through a deep understanding of both technical and business needs
- Engage with technical stakeholders (e.g., Platform Owners, Delivery Directors) to ensure alignment between product capabilities and customer requirements
- Drive delivery for large enterprise customers
- Lead discovery sessions, support UAT, and manage go-live activities
- Ensure customers realize full platform value post-launch
- Orchestrate internal teams (PMs, Dev, SA, and CS) to deliver customer outcomes
- Manage project delivery, oversee go-live, and potentially lead post-sales CS efforts
What We're Looking For
- Strong command of Spanish, with the ability to communicate effectively across multilingual customer and technical teams
- Excellent customer-facing and stakeholder management skills, with proven ability to instill confidence with technical audiences
- Strong experience in digital or IT transformation projects
- Tech-savvy and solution-oriented—comfortable navigating complexity without being a developer
- Proven ability to manage large, complex enterprise projects
- Strong communication skills and emotional intelligence, and ability to bridge business and technical perspectives
Nice to Have
- Experience in Field Service Management (FSM), Telecom, or Utilities
Team & Environment
- Remote-first, global team
- Individual contributor collaborating with delivery and development teams; supported by a regional Solution Architect
Benefits & Compensation
- Remote-first work environment
- Occasional travel required for in-person collaboration with customers and teams
- Ability to work from anywhere in Europe, with preference for Spain or Portugal
Work Mode
- Global
- Remote-first with occasional in-person travel; ability to collaborate across countries and continents
- Locations: Europe, Spain, Portugal
Zinier is committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.
