Boston, Massachusetts, United States Remote (Global) Employment

Exclaimer is hiring a Channel Account Manager

Responsibilities

  • Source, engage, and integrate new partners that align with the Microsoft-focused go-to-market strategy.
  • Focus on key target partners including SHI, CDW, Insight, Connection, and other Microsoft-specialized value-added resellers.
  • Collaborate within a pod structure alongside direct sales Account Executives and Commercial sellers to drive aligned outcomes.
  • Align with internal departments such as marketing, sales engineering, and product teams to execute coordinated go-to-market initiatives.
  • Oversee a managed portfolio of partners, serving as their primary liaison and strategic guidance resource.
  • Partner with success specialists to deliver training, co-selling engagements, and joint business planning sessions.
  • Support partners at every stage—from onboarding and enablement to pipeline development and contract renewals.
  • Achieve or surpass revenue targets generated directly or influenced through partner channels on a quarterly and annual basis.
  • Assist partners in uncovering sales opportunities, registering deals, and finalizing transactions with internal sales teams.
  • Encourage adoption of partner program advantages such as deal registration, margin incentives, and co-marketing resources.
  • Educate partner sales and marketing teams on the core value proposition and differentiation of the solution.
  • Engage in events, webinars, and enablement activities targeted at partner audiences.
  • Ensure partners actively use the platform internally and advocate for its adoption across their organizations.

Requirements

  • Prior experience in channel sales, partner management, or indirect sales within a B2B SaaS or IT/software industry.
  • Strong knowledge of the Microsoft ecosystem, particularly O365/M365, and awareness of major resellers and distributors.
  • Demonstrated success in cultivating strategic partnerships and generating revenue through channel sources.
  • Exceptional communication, teamwork, and organizational capabilities.
  • Adaptable to fast-paced, high-growth environments with evolving workflows and technology platforms.

Nice to Have

  • Experience managing long-tail partners or working with distribution networks is advantageous.
  • Familiarity with CRM systems like Salesforce, PRM platforms, and partner portal tools is beneficial.

Benefits

  • Competitive salary packages
  • Generous paid time off policy
  • Flexible work arrangements including the XFlex programme
  • Work from anywhere allowance
  • Enhanced parental leave available to all new parents, inclusive of gender, family structure, and path to parenthood
  • Comprehensive healthcare benefits
  • Fully covered insurance and income protection plans
  • Access to 24/7 virtual medical care services
  • Mental health, legal, and financial support via employee assistance programmes
  • Contributory retirement and savings plans
  • Subscriptions to wellness and learning platforms such as Calm and Blinkist
  • Credits for fitness and lifestyle expenses
  • Global travel assistance coverage
  • Extensive employee discount offerings

Compensation

Competitive pay

Work Arrangement

Remote (Worldwide)

Team

Team of 300+ professionals operating in a pod-based model with direct sales Account Executives and Commercial sellers; close collaboration with marketing, sales engineering, product, and Partner Success Managers.

About the opportunity 👇

  • Source, engage, and integrate new partners that align with the Microsoft-focused go-to-market strategy.
  • Focus on key target partners including SHI, CDW, Insight, Connection, and other Microsoft-specialized value-added resellers.
  • Collaborate within a pod structure alongside direct sales Account Executives and Commercial sellers to drive aligned outcomes.
  • Align with internal departments such as marketing, sales engineering, and product teams to execute coordinated go-to-market initiatives.
  • Oversee a managed portfolio of partners, serving as their primary liaison and strategic guidance resource.
  • Partner with success specialists to deliver training, co-selling engagements, and joint business planning sessions.
  • Support partners at every stage—from onboarding and enablement to pipeline development and contract renewals.
  • Achieve or surpass revenue targets generated directly or influenced through partner channels on a quarterly and annual basis.
  • Assist partners in uncovering sales opportunities, registering deals, and finalizing transactions with internal sales teams.
  • Encourage adoption of partner program advantages such as deal registration, margin incentives, and co-marketing resources.
  • Educate partner sales and marketing teams on the core value proposition and differentiation of the solution.
  • Engage in events, webinars, and enablement activities targeted at partner audiences.
  • Ensure partners actively use the platform internally and advocate for its adoption across their organizations.

Skills, knowledge, and experience

  • Prior experience in channel sales, partner management, or indirect sales within a B2B SaaS or IT/software industry.
  • Strong knowledge of the Microsoft ecosystem, particularly O365/M365, and awareness of major resellers and distributors.
  • Demonstrated success in cultivating strategic partnerships and generating revenue through channel sources.
  • Experience managing long-tail partners or working with distribution networks is advantageous.
  • Exceptional communication, teamwork, and organizational capabilities.
  • Adaptable to fast-paced, high-growth environments with evolving workflows and technology platforms.
  • Familiarity with CRM systems like Salesforce, PRM platforms, and partner portal tools is beneficial.

Other

  • Committed to being an equal opportunity employer and welcomes applicants from all backgrounds, identities, and experiences.
  • Does not tolerate discrimination based on ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caregiving responsibilities, sexual orientation, or gender identity.
  • Offers reasonable accommodations during the application or hiring process; contact Work@Exclaimer.com for support.
  • Benefits are structured to support professional, personal, and life needs on a global scale.
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About company
Exclaimer

Exclaimer is a global leader in email signature management and security solutions for Microsoft 365. The company empowers organizations to enhance their email communication with professional, compliant, and secure email signatures.

Exclaimer's cloud-based platform enables businesses to automatically add consistent, branded email signatures across all devices, ensuring compliance with legal requirements and reinforcing brand identity. Their solutions are trusted by over 12,000 organizations in more than 150 countries.

Beyond branding, Exclaimer provides advanced email security features, including malware protection and anti-phishing, to safeguard Microsoft 365 inboxes. The company focuses on simplifying email management for IT teams while delivering powerful communication tools for end users.

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Posted 2 hours ago