Responsibilities
- Spot opportunities within business and performance data, using insights to shape new initiatives and process improvements.
- Develop and evaluate metrics, trends, and monitoring reports to measure program and contract success.
- Partner with business owners to understand issues, shape analytical approaches, and present recommendations that influence decision‑making.
- Craft solutions by interpreting current and future business needs and designing process enhancements or new workflows.
- Translate insights into action, effectively communicating opportunities, progress, and outcomes to leadership and internal teams.
- Build and refine business processes, including operational workflows, reporting tools, budget trackers, and presentations.
- Support the identification of Small Disadvantaged Business (SDB) opportunities, contributing to important organizational goals.
- Manage multiple vendors and budgets, collaborating across departments to deliver on strategic initiatives.
- Stay current on evolving regulations, technology, and industry trends that impact the work you do.
- Jump in on additional duties as needed—every day brings something new here.
Requirements
- Bachelor's level degree or equivalent
- Relevant experience in the following areas is required; 1) market research, 2) experience using quantitative, business intelligence and/or relational database 3) manipulation of data
- Strong written and oral communications, detail oriented, analytical, and inquisitive
- Excellent time management skills & strong attention to detail are mandatory
- Strong logical approach to verifying product requirements
- Ability to work independently and with others
- Effective organization and time management skills
- Ability to work in a fast-paced environment
Nice to Have
- Experience in health care insurance or health care industry preferred, but those with relevant experience in other industries will be considered
