Field Service Technician – Burroughs Inc.
Are you skilled at diagnosing electronic equipment issues? Passionate about exceptional customer support? Talented at resolving technological and mechanical challenges?
Burroughs seeks motivated Service Technicians to support customers with transaction and cash automation technology!
About Burroughs
Burroughs stands as an innovator in payment technology with over 135 years of industry expertise. Our comprehensive service network delivers remote managed solutions and hardware support for financial and retail technology across the U.S. and Puerto Rico.
Join a trusted industry leader established in 1886!
Why You'll Love Working Here
- Training & Tools Provided: Comprehensive training, complete toolset, company vehicle
- Competitive Pay & Time Off: Premium hourly rates ($18–$33 based on experience), floating holidays, paid time off
- Day-One Benefits: Immediate medical, dental, and vision insurance
- Future Growth: 401(k) savings plan and career advancement opportunities
What You'll Do
As a Burroughs Service Technician, you will:
- Install, maintain, and repair multi-vendor cash automation equipment
- Quickly diagnose and resolve technical challenges
- Provide exceptional customer experiences through clear communication
- Accurately manage tools, parts, and inventory
Technology You'll Work With
Gain hands-on experience with diverse transaction technologies:
- ATMs and Teller Cash Recyclers
- Smart Safes and Currency Counters
- Self-Service Kiosks
- Point-of-Sale Devices
- Servers and Networking Hardware
- Various banking and retail automation equipment
Multi-vendor equipment training develops versatile technical skills.
What We're Looking For
- Technical aptitude or strong interest in electro-mechanical repair
- Outstanding customer service skills
- Solutions-focused attitude
- Integrity and professionalism
- Strong organizational abilities
- Teamwork and independent work capabilities
Requirements:
- High School Diploma/GED (Associate's Degree preferred)
- Minimum 21 years old
- Valid U.S. driver's license with 2+ years driving history
- Ability to lift/move 75 lbs
- Previous transaction technology experience preferred
Employment Type: Full-Time
Pay Range: $18.00 – $33.00/hour
Travel Details
Role involves local/regional travel servicing customer sites. Primarily same-day driving with occasional overnight stays. Company vehicles provided.
Work Schedule Expectations
Flexible schedules accommodate customer needs. Full-time hours with potential evening, weekend, or on-call support.
Burroughs is an Equal Opportunity Employer committed to workplace diversity and inclusivity.
This position is no longer available
Remote (Country)