Remote (Country) Employment

Smartsourcing is hiring a Burroughs, Inc. Careers

About the Role

Field Service Technician – Burroughs Inc. Are you skilled at diagnosing electronic equipment issues? Passionate about exceptional customer support? Talented at resolving technological and mechanical challenges? Burroughs seeks motivated Service Technicians to support customers with transaction and cash automation technology! About Burroughs Burroughs stands as an innovator in payment technology with over 135 years of industry expertise. Our comprehensive service network delivers remote managed solutions and hardware support for financial and retail technology across the U.S. and Puerto Rico. Join a trusted industry leader established in 1886! Why You'll Love Working Here - Training & Tools Provided: Comprehensive training, complete toolset, company vehicle - Competitive Pay & Time Off: Premium hourly rates ($18–$33 based on experience), floating holidays, paid time off - Day-One Benefits: Immediate medical, dental, and vision insurance - Future Growth: 401(k) savings plan and career advancement opportunities What You'll Do As a Burroughs Service Technician, you will: - Install, maintain, and repair multi-vendor cash automation equipment - Quickly diagnose and resolve technical challenges - Provide exceptional customer experiences through clear communication - Accurately manage tools, parts, and inventory Technology You'll Work With Gain hands-on experience with diverse transaction technologies: - ATMs and Teller Cash Recyclers - Smart Safes and Currency Counters - Self-Service Kiosks - Point-of-Sale Devices - Servers and Networking Hardware - Various banking and retail automation equipment Multi-vendor equipment training develops versatile technical skills. What We're Looking For - Technical aptitude or strong interest in electro-mechanical repair - Outstanding customer service skills - Solutions-focused attitude - Integrity and professionalism - Strong organizational abilities - Teamwork and independent work capabilities Requirements: - High School Diploma/GED (Associate's Degree preferred) - Minimum 21 years old - Valid U.S. driver's license with 2+ years driving history - Ability to lift/move 75 lbs - Previous transaction technology experience preferred Employment Type: Full-Time Pay Range: $18.00 – $33.00/hour Travel Details Role involves local/regional travel servicing customer sites. Primarily same-day driving with occasional overnight stays. Company vehicles provided. Work Schedule Expectations Flexible schedules accommodate customer needs. Full-time hours with potential evening, weekend, or on-call support. Burroughs is an Equal Opportunity Employer committed to workplace diversity and inclusivity.

Required Skills
Electronic Equipment RepairCustomer ServiceTechnical TroubleshootingMechanical DiagnosticsATM MaintenanceHardware InstallationInventory ManagementProblem-SolvingCommunication SkillsMulti-Vendor Equipment Knowledge
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About company
Smartsourcing

Smartsourcing is an outsourcing company recognized as one of HR Asia’s Best Companies to Work For, with a mission to change lives by ensuring businesses flourish and every team member is inspired, supported, and set up to thrive.

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Job Details
Category other
Posted 4 months ago