Work Arrangement: Entirely Remote Job Type: Freelance Contractor, Full-time Work Schedule: Monday to Friday | 8:00 AM to 5:00 PM (PST) Locations: LATAM: Mexico City (Mexico), Bogotá (Colombia), São Paulo (Brazil), Buenos Aires (Argentina), Rio de Janeiro (Brazil) About Pearl Talent Pearl collaborates with elite global talent, connecting exceptional candidates with groundbreaking US and EU startups. Our clients have secured over $5B in funding, supported by prominent investors like OpenAI, a16z, and Founders Fund. We seek ambitious professionals with potential for long-term career progression, offering opportunities for international advancement and promotion. Why Work with Us? We're more than a recruitment agency—we're career architects connecting you with visionary founders, creating environments for professional growth, challenge, and meaningful career development. Role Overview The Customer Service & Sales Associate supports sales representatives and manages customer relationships while driving outbound lead generation and recurring revenue growth. This position integrates inside sales, customer service, and proactive outreach—ideal for energetic, disciplined professionals skilled at building phone rapport. Your Impact You'll serve as the critical link between customer satisfaction and sales expansion. By maintaining strong relationships and executing consistent outreach, you'll drive customer retention, reactivate dormant accounts, and directly contribute to revenue growth. Core Responsibilities 1. Customer & Sales Support - Provide daily administrative and sales support to representatives - Respond professionally to customer communications - Maintain ongoing relationships with customers and vendors 2. Account & Order Administration - Process orders accurately, including pricing and billing - Track customer account details and purchase history - Coordinate quote and bid preparation with sales team 3. Sales Outreach & Revenue Growth - Execute 50–100 daily outbound calls to generate business - Build and maintain prospect and recurring customer pipeline - Identify upsell opportunities - Monitor daily activity and engagement metrics Requirements Key Requirements: Must-Have: - 1-3 years experience in cold calling/B2B lead generation - Bilingual (English–Spanish) fluency - High reliability and consistent sales activity - Strong communication skills - CRM system proficiency - Experience selling physical/industrial products preferred - Comfort with high-volume calling - Coachability and KPI achievement Nice-to-Have: - Background in manufacturing/distribution - Account management experience - Understanding of commission structures Tools Proficiency - CRM: HubSpot, Salesforce, Zoho - Communication: Microsoft Teams, Zoom, Slack - Productivity: Google Workspace, Microsoft Office - Telephony: Aircall, RingCentral - Order Processing: ERP tools - Data Tracking: Excel/Google Sheets Benefits - Competitive Salary - Fully Remote Work - Performance Bonus - Team Incentives - Generous PTO - Health Coverage - Direct Mentorship - Learning & Development - Global Networking Recruitment Process 1. Application 2. Screening 3. Skills Assessment 4. Top-grading Interview 5. Client Interview 6. Job Offer 7. Client Onboarding Ready to Join Us? If this role matches your skills and aspirations, apply now to advance your professional journey with Pearl.
Buenos Aires, Buenos Aires, Argentina Remote (Global) Full-time
The People Group is hiring a Bilingual Sales Associate (Manufacturing/Distribution Industry) - A143
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