KPMG is looking for a Bank Concierge to provide essential front-line support and customer care at a supported living service. In this role, you will be the welcoming first point of contact, dedicated to building a safe and supportive environment.
What You'll Do
- Be the first point of contact for customer queries and support.
- Build positive relationships and help customers develop life skills.
- Respond calmly to emergencies or challenging situations.
- Ensure the service is secure and provide excellent customer care.
- Carry out health and safety checks and keep customer notes up to date.
What We're Looking For
- Experience supporting young people or vulnerable adults, including those with mental health needs or substance misuse.
- Ability to stay calm and professional under pressure.
- Strong communication skills and a friendly approach.
- Confident using IT systems.
Team & Environment
You will be part of a compassionate, community-focused team.
Benefits & Compensation
- Compensation: £12.39 per hour
- A variety of online discounts and rewards from major retailers.
- Health and well-being plans.
- A wide range of learning and development opportunities.
Work Mode
This is an onsite role located at Trafalgar House, 176 London Road, Lowestoft, NR32 1HB.
Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds.
