RingCentral is seeking an AWS DevOps Engineer to build and maintain our highly scalable and reliable infrastructure. You will collaborate closely with development and operations teams to ensure smooth delivery and deployment of applications.
What You'll Do
- Design, implement, and maintain highly available and scalable infrastructure on AWS.
- Architect and maintain application infrastructure.
- Collaborate with development teams to define infrastructure requirements and provide guidance on best practices.
- Improve the change management process of the team.
- Provide status and effectively communicate to team members and stakeholders.
- Develop and maintain CI/CD pipelines using Jenkins for efficient application deployment.
- Manage and automate infrastructure provisioning and configuration using Terraform.
- Monitor and troubleshoot system and application issues, ensuring high availability and performance.
- Implement and maintain monitoring and logging solutions to ensure the health and performance of the infrastructure.
- Perform regular system and application security audits and implement necessary protective measures.
- Collaborate with cross-functional teams to optimize and improve the software development and deployment processes.
- Stay up to date with industry trends and best practices in DevOps, SRE, and cloud technologies.
What We're Looking For
- 5+ years of experience with AWS.
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
- Strong experience working as a DevOps Engineer or SRE Engineer in a production environment.
- Advanced knowledge of AWS services, including EC2, S3, RDS, Lambda, and CloudFormation.
- Expertise in building and maintaining CI/CD pipelines using Jenkins and GitHub.
- Solid understanding of source code management with GitHub, including branching, merging, and pull requests.
- Hands-on experience with infrastructure provisioning and management using Terraform and Helm.
- Basic scripting skills in languages such as Node.JS.
- Knowledge of networking concepts, load balancing, and security best practices in the cloud environment.
- Knowledgeable with monitoring tools like CloudWatch, Prometheus, or Loki Stack.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
- Advanced ability in troubleshooting.
- Deep understanding of change management and DevOps practices.
- Ability to effectively communicate with internal and external stakeholders.
- An understanding of infrastructure reliability and resilience.
- The ability to present and implement best practices is a key requirement.
Nice to Have
- Experience with containerization technologies such as Docker and container orchestration platforms like EKS is a plus.
Technical Stack
- AWS, Jenkins, GitHub, Terraform, EC2, S3, RDS, Lambda, CloudFormation, Helm, Node.JS, Docker, EKS, CloudWatch, Prometheus, Loki Stack
Team & Environment
Collaborate closely with development and operations teams.
Benefits & Compensation
- Salary: $115,000 and $140,000 (for New York, Maryland, Connecticut, Rhode Island)
- Comprehensive medical, dental, vision, disability, life insurance
- Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
- Voluntary supplemental health coverage and life insurance
- 401K match and ESPP
- Paid time off and paid sick leave
- Paid parental and pregnancy leave
- Family-forming benefits (IVF, Preservation, Adoption etc.)
- Emergency backup care (Child/Adult/Pets)
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Free legal services that provide legal advice, document creation and estate planning
- Employee bonus referral program
- Student loan refinancing assistance
- Employee 1:1 coaching, perks and discounts program
Work Mode
This is a remote position open to candidates located on the East Coast.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
