About the Role
The Associate Sales Engineer acts as a technical liaison between the sales team and potential clients, providing expertise to demonstrate how solutions meet specific customer requirements and guiding technical discussions throughout the sales cycle.
Responsibilities
- Deliver technical presentations and product demonstrations to prospective clients
- Collaborate with sales representatives to understand customer requirements
- Assist in crafting tailored solutions that meet client objectives
- Respond to technical inquiries during the sales process
- Support proof-of-concept setups and trials
- Translate customer challenges into technical configurations
- Participate in RFP responses with technical documentation
- Maintain up-to-date knowledge of product features and updates
- Work with internal teams to escalate product feedback
- Ensure alignment between customer expectations and solution capabilities
- Attend client meetings and industry events as needed
- Assist in onboarding discussions for newly acquired clients
- Document technical discussions and follow-up actions
- Stay informed about competitive offerings and market trends
- Use CRM tools to track technical engagement progress
Nice to Have
- Experience in a sales engineering or pre-sales capacity
- Background in civic technology or digital government services
- Certifications in relevant technical domains
- Familiarity with API integrations and data workflows
- Prior work with enterprise-level software deployments
Compensation
Competitive salary with performance incentives
Work Arrangement
Hybrid work model with flexibility for remote and office-based work
Team
Collaborative team environment focused on client success and technical innovation
About Us
We are a technology provider focused on digital engagement solutions for public sector organizations, helping governments connect with communities through innovative platforms.
What We Offer
- Comprehensive benefits package including health insurance and retirement planning
- Opportunities for professional development and career advancement
- Inclusive culture that values diverse perspectives
- Work-life balance supported by flexible scheduling
- Engagement in meaningful technology that serves the public good
Not specified
