The Associate Product Manager supports product teams in delivering meaningful customer outcomes by ensuring strong execution, coordination, and discovery throughout the product lifecycle. At Whitecollars, you'll work within cross-functional teams to help turn strategy into shipped products that are valuable, viable, usable, and feasible.
What You'll Do
- Participate in discovery activities to understand customer problems, needs, and contexts.
- Engage with customers, end users, and internal stakeholders to build empathy and insight.
- Support synthesis of research, feedback, and operational learnings into clear problem statements.
- Collaborate with Product Managers, Designers, and Engineers to explore solution options.
- Develop a deep understanding of customer workflows, pain points, and desired outcomes.
- Write, shape, and maintain clear user stories in collaboration with the engineering team.
- Help slice work into meaningful, incremental outcomes that deliver customer value.
- Ensure user stories clearly articulate user needs, acceptance criteria, and business context.
- Support backlog refinement to ensure work is well understood, prioritized, and ready for delivery.
- Act as a bridge between customer intent and engineering execution.
- Support Product Managers in translating product direction into clear delivery plans.
- Coordinate delivery activities across engineering, design, QA, and business stakeholders.
- Track progress against plans, milestones, and release commitments.
- Identify delivery risks, dependencies, and blockers and escalate appropriately.
- Maintain delivery artifacts including timelines, release notes, and status updates.
- Coordinate product releases across teams to ensure readiness and alignment.
- Support release planning, sequencing, and cutover activities.
- Own support release communications to internal stakeholders.
- Partner with Sales, Marketing, and Customer Success to support product launches.
- Assist in preparing launch materials such as release notes, FAQs, demos, and internal enablement content.
- Support agile ceremonies and ensure backlog readiness.
- Maintain product documentation, acceptance criteria, and operational artifacts.
- Help manage cross-team dependencies and shared delivery timelines.
- Contribute to continuous improvement of product discovery and delivery practices.
- Supporting customer interviews, feedback sessions, and discovery workshops.
- Helping teams articulate problems before jumping to solutions.
- Supporting hypothesis creation and validation.
- Translating insights into clear, actionable user stories.
- Supporting sprint planning, backlog refinement, and release planning.
- Reinforcing strong agile and collaborative delivery practices.
- Ensuring stories and delivery plans reflect real customer needs.
- Assisting with roadmap execution and milestone tracking.
- Coordinating launch readiness and internal enablement.
- Supporting post-release learning and iteration.
What We're Looking For
- A few years of professional experience
- Strong project management instincts
- Customer curiosity
- Desire to grow into broader product ownership over time
Team & Environment
- Cross-functional product teams including Product, Design, and Engineering
- Collaborative work environment
- Focus on customer-valued outcomes
- Shared ownership of product success across teams
- Commitment to company values
Work Mode
- Remote
