SAP Software Solutions is seeking an Applied Data Scientist/ML Engineer to join our SAP Sales/Service Cloud ML & Analytics Dev team. In this role, you'll work closely with the SAP ICX Sales & Service Cloud development team to support our existing machine learning customers, experiment with AI/ML technologies for CRM, develop enterprise-grade data-driven applications, and put ML models into production.
What You'll Do
- Support our existing ML customer base to resolve complex production issues.
- Experiment with AI/ML technologies to support CRM-centric predictive decision-making process implementation.
- Focus on software fault-tolerance to compensate for inevitable outages in the cloud.
- Guide customers in their data driven application adoption journey.
- Learn new and existing technologies and topics to develop enterprise grade data driven applications.
- Work in a rapid prototype and agile development environment with a result driven mindset.
- Develop and put ML models in production to serve multiple enterprise customers.
- Perform product design, modelling, implementation, and testing.
What We're Looking For
- Willingness to interact with customers and passion for solving the issues they report.
- Proficiency in one or more programming languages, specifically Python.
- Very strong SQL knowledge.
- Very strong data exploration, cleansing, transformation, and feature engineering skills.
- Familiarity with libraries such as scikit-learn, PyTorch, spaCy, pandasql, and catboost.
- Strong NLP technology knowledge and production-grade application implementation experience.
- Familiarity with GenAI and foundational models.
- Strong focus on delivering business value to customers.
- Familiarity with TDD and tools like GitHub and Jira.
- Familiarity with cloud native technologies such as Docker and Kubernetes.
Nice to Have
- Knowledge in SAP technologies, particularly SAP AI Core.
- CRM functional domain knowledge.
Technical Stack
- Languages: Python, SQL
- Libraries/Frameworks: scikit-learn, PyTorch, spaCy, pandasql, catboost
- Infrastructure & Tools: Docker, Kubernetes, GitHub, Jira
- SAP Technology: SAP AI Core
Team & Environment
You will be part of the SAP Sales/Service Cloud ML & Analytics Dev team, working in a highly collaborative, purpose-driven, and future-focused environment.
Work Mode
This role follows a hybrid work model.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.



