Coconut is seeking an Applied AI Engineer to design, develop, and maintain AI-powered applications that drive our business objectives. You will play a key role in building internal tools, implementing cloud-native solutions, and optimizing AI workflows for accuracy and efficiency.

What You'll Do

Design, develop, and maintain AI-powered applications aligned with business goals.
Develop and maintain connections to third-party platforms through APIs.
Implement and maintain retrieval-augmented generation (RAG) and vector stores for automation and defect detection.
Fine-tune and optimize LLM prompts and workflows for accuracy and efficiency.
Build internal applications to enhance operational efficiency.
Develop and deploy cloud-native solutions in AWS (Bedrock, Lambda, Aurora, S3).
Optimize application performance, efficiency, and scalability.
Collaborate with cross-functional teams to gather feedback and iterate on AI-driven features.
Stay current with GenAI frameworks, multi-agent orchestration techniques, and emerging AI tools.

What We're Looking For

3+ years of professional software development.
1–2 years of hands-on AI/ML experience.
Experience with LLMs (OpenAI, Anthropic, AWS Bedrock, etc.).
Solid understanding of APIs, databases, and cloud-native architecture.
Excellent written and verbal communication skills.
Ability to work independently as a self-starter and thrive in a collaborative environment.

Nice to Have

Strong foundation in programming across multiple languages (Python, JavaScript, C++, Java, Go, Rust).
Prior experience with cloud platforms (AWS, Google).
Familiarity with multi-agent AI frameworks (LangChain, AutoGen, CrewAI, LlamaIndex).
Background in call center/contact center technology.
Demonstrated problem-solving and ability to deliver within tight deadlines.
Ability to articulate technical concepts to non-technical stakeholders and collaborate across teams.

Technical Stack

Generative AI frameworks and multi-agent orchestration (LangChain, AutoGen, CrewAI, LlamaIndex)
LLMs (OpenAI, Anthropic, AWS Bedrock)
Cloud-native architecture and AWS tools (Lambda, Aurora, S3, Bedrock)
Programming in Python, JavaScript, C++, Java, Go, Rust
APIs and database integration

Benefits & Compensation

Competitive Salary
$3350 monthly rate
13th Month Pay
12 days of Paid Time Off
12 paid US holidays
Maternity & Paternity Leave
Comprehensive Healthcare
Life Insurance
Mental Health Support
Milestone Gifts & Birthday Treats
Exciting Team Experiences (island getaways, virtual town halls, regional meetups)
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