Raspberry AI is seeking a full-time AI Implementation Specialist to guide our fashion industry customers in adopting our AI-powered design platform. In this role, you’ll be instrumental in helping new and existing users become confident and independent, enabling them to integrate generative AI into their practical, real-world design workflows.

What You'll Do

Lead customer onboarding and training sessions to help users get productive quickly.
Host office hours and follow-up sessions to support ongoing learning and adoption.
Respond to customer questions and troubleshoot issues via the Support Desk, email, or Loom.
Review customer usage to identify blockers, confusion, or opportunities for improvement.
Escalate bugs and product issues to Engineering and track them as needed.
Create and maintain enablement resources such as onboarding scripts, help docs, and Loom videos.
Partner with Customer Success, Product, and Engineering to share customer feedback and insights.
Support teammates by answering questions and contributing to team workflows.

What We're Looking For

6-9+ years of fashion industry experience.
Strong background in fashion design.
Experience with Adobe Illustrator and Adobe Photoshop.
Experience creating and reviewing fashion visuals (garments, prints, footwear, accessories).
Familiarity with generative AI tools (e.g., Midjourney, DALL·E, similar).
Comfort learning and explaining new software tools.
Experience with Google Docs, Slides, and Spreadsheets.
Experience with MS365.
Strong written and verbal communication skills.