AI Acquisition is looking for an AI Engineer (Customer Success) to join our team. You will work closely with CS leadership, consultants, and founders to design new processes, build advanced automations, and engineer client-facing solutions that directly impact member success. The role is split 70% Customer Success and 30% Product R&D.
What You'll Do
- Design and develop automations by building and maintaining advanced workflows in n8n, Go High Level, Zapier, and other platforms to streamline internal operations and client delivery.
- Engineer client-facing solutions by creating automations, AI agents, and landing page systems from consultant feedback to help members achieve faster results.
- Optimize delivery processes by partnering with CS leadership to refine onboarding, OB processes, and deliverables to boost retention and satisfaction.
- Act as the technical bridge between Customer Success, Marketing, and Sales teams to ensure seamless implementation of new tools and processes.
- Conduct R&D for AI solutions by exploring, testing, and deploying new AI tools, integrations, and processes that can improve service quality and client outcomes.
- Implement systems to track performance metrics, client engagement, and automation efficiency.
What We're Looking For
- 2+ years experience in automation engineering, AI development, or a similar role.
- Strong hands-on experience with n8n, Go High Level, and Zapier (or similar automation tools).
- Working knowledge of AI agents, GPT-based tools, and machine learning integrations.
- Understanding of client lifecycle in service businesses — onboarding, delivery, retention, and upselling.
- Ability to translate business needs into scalable, automated solutions.
- Fluent in English.
Nice to Have
- Background in digital marketing, SaaS, or online education.
- Exposure to Customer Success, Marketing, or Sales operations.
Technical Stack
- n8n
- Go High Level
- Zapier
- AI agents
- GPT-based tools
Team & Environment
Work closely with CS leadership, consultants, and founders.
Benefits & Compensation
- 1:1 Personal Development Coaching with C-Suite leaders
- Access to $20,000+ of Training & Resources
- Fully remote, high-growth, entrepreneurial environment
- Direct impact on the success of founders building AI-powered businesses
- Compensation: $36K–$60K annually (OTE, based on track record and experience)
Work Mode
This is a fully remote position.
