Guidehouse Managed Services LLC is hiring an Admissions Coordinator to join our team. Under the direction of the Patient Access Registration Manager, you will be responsible for insurance verification and financially securing patient accounts. This role involves interacting with patients and various hospital departments to thoroughly document accounts and explain financial requirements.

What You'll Do

Obtain complete and accurate demographic and financial information from a variety of sources, including patient interviews, physician offices, and in-house departments.
Obtain required signatures on legal consents and insurance forms.
Perform required pre-certification, credit referral, or deposit collection.
Enter data in computer systems and thoroughly document any incomplete admissions/registrations.
Obtain pre-certification, referral, or authorization numbers and update patient files.
Notify patients, family members, physicians, and/or supervisors of insurance coverage issues.
Inform patients of co-payments, deductibles, or deposits needed, documenting all information in the computer system.
Review Physician’s orders for completion and ensure all required information is listed.
Complete Medicare Compliance and obtain an ABN if necessary.
Maintain knowledge of all Federal, State and Local Laws pertaining to insurance rules and regulations.
Utilize multiple computer systems.
Maintain positive customer service at all times, referring unresolved issues to the appropriate supervisor.
Answer telephone calls, following pre-established scripts, and provide assistance to callers.
Complete all shift duties in a timely and accurate manner.
Comply with all safety regulations, policies, and procedures as defined by the client.

What We're Looking For

High School Diploma or equivalent.
0-2 years of prior relevant experience.

Nice to Have

Ability to type a minimum of 35 WPM.
Familiarity with medical terminology.

Team & Environment

This position reports directly to the Patient Access Registration Manager.

Benefits & Compensation

Compensation range: $34,000.00-$56,000.00.
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program

Work Mode

This is a remote position. Candidates must reside within 100 miles of Birmingham, AL.

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.