Requirements
- 3+ years of experience in account management, customer success, or sales within SaaS, energy technology, or a related field
- A proven track record of growing a customer portfolio through renewals, upsells, and cross-sells
- Strong commercial acumen, including experience negotiating contracts, renewals, and pricing structures
- The ability to build strategic relationships with executive stakeholders and navigate complex customer organizations
- Experience using data and customer insights to drive adoption, identify risk, and develop account growth strategies
- Excellent communication and collaboration skills; you work well across teams and make things happen
- Strong organizational discipline, including managing pipeline and renewals in CRM systems like Salesforce
- Professional proficiency in English
Nice to Have
- Experience in solar, clean energy, or climate tech
- Familiarity with solar design platforms or project development workflows
- Experience managing consumption-based SaaS models
- Background in high-growth or remote-first technology companies
- Experience working across multiple European markets (Germany, UK, France)
Benefits
- Work-from-home stipends for home office setup, internet, and co-working spaces
- Flexible paid time off including statutory vacation and sick leave, with additional parental leave available
- Standard laptop and an annual healthcare budget through AXA
- Access to Wellhub for comprehensive well-being support and Modern Health for mental health resources
Work Arrangement
Hybrid
Team
Structure: The team is responsible for driving product adoption, retaining and expanding existing customer relationships, and helping customers unlock the full value of Aurora's solutions. Account Managers work closely with solar installers, EPCs, and developers to understand their evolving needs and align Aurora’s software capabilities with their growth strategies. We collaborate closely with Sales, Product, Marketing, Support, and Enablement so our customers always have the resources, insights, and partnership they need to win.
Additional Information
- Fluency in German and/or French is highly advantageous
- We’re united in our work to support the world’s transition to solar!
