Responsibilities
- Core Account Management: Administer our key account customer.
- Onsite Problem Resolution: Act as the primary technical point of contact for the customer, diagnosing equipment failures, resolving problems with GET, Buckets, and Undercarriage directly on-site, and driving technical solutions.
- Commercial & Planning: Achieve budgeted sales and gross margin targets, prepare accurate sales forecasting, manage costs, and handle contract management.
- Product Expertise: Drive aftermarket sales by demonstrating deep technical knowledge of Bradken's manufacturing and product line, coordinating technical insights with the customer.
- Reporting: Report to the in-country Regional Sales Manager, ensuring alignment on strategy and performance.
Requirements
- +3 years of experience of commercial or technical experience (e.g., Account Manager, Technical Sales Engineer) specifically within Mining, Heavy Equipment, or Industrial Wear Parts sectors.
- Capability to understand technical issues related to GET, Buckets, or Undercarriage.
- Technical trade background or a tertiary qualification in Engineering (Mechanical/Mining).
- Ability to do Budgeting, Forecasting, and use CRM platforms (Salesforce proficiency preferred).
- Fluency in English
- Native or Advanced French (Français)
- Proven ability to adapt to a remote, rotational work schedule and manage the unique demands of a highly remote site in Northwest Africa.
Benefits
- Safety first environment and mindset
- Competitive Total Reward Packages
- Global and local recognition programs
- Paid Parental Leave
- Learning and Development focus
- Education assistance
- EAP for you and your family
- Community Involvement program
Work Arrangement
On-site
Team
Team size: 3000. Structure: global
Additional Information
- Only applicants residing in Mauritania to apply as this is not a FIFO position.
- Before commencing employment, you will be required to complete psychometric assessment, Microsoft skills assessment and a pre-employment medical including drug and alcohol testing.
