Responsibilities
- Target, identify and approach prospective restaurant customers within an assigned territory, with the aim of selling OpenTable products
- Cultivate and build upon existing relationships with top and elite restaurants to serve as a trusted adviser to your market’s client base.
- Provide high-quality, data-driven in-person and online demos of OpenTable products that are customized for each partner to determine solution needs
- Drive revenue by connecting with restaurateurs and building opportunities that will make all parties more successful
- Educate operators about trends in the industry and offer rare insights
- Challenge customers to think differently about their business
- Generate business and strategic plans to define your selling strategies and tactics
- Strategically overcome objections and competition
- Consistently over achieve monthly and quarterly acquisition and revenue targets.
- Utilise your customers’ experience to continually evolve the sales process and our product
- Provide and present customer feedback to the Product and Marketing teams
- Utilise Salesforce to run your territory, stay organised, forecast sales activity, and process contracts
- Enhanced product knowledge and expert data tools knowledge (such as Preset)
- Be visible in and amongst the hospitality industry through networking, events and consistent engagement.
Requirements
- 5+ years of proven experience in B2B sales
- High-reaching, tenacious and goal-oriented professional; always taking the lead, placing importance on outbound activities and being professionally persistent.
- Well-honed discovery skills; asking questions and relating concepts to your prospects in impactful ways
- Passionate about hospitality and technology.
- Skilled at communicating new points of view to customers that reframe and challenge the way they view their business.
- Outstanding negotiating skills that help drive business value during sales engagements.
- Enjoy using data and analytics to advise decision-making and build business reasons
- Strong time management and presentation skills and are comfortable with administrative tasks
- Proficiency in the use of Google Suite and Salesforce CRM.
- Insightful, team-orientated sales person who loves to collaborate and grow through learning and feedback as much as you love to close a deal.
- Ability to work in an unstructured and forward-thinking environment
- College degree required
- Native Italian speaker and proficient in English
Nice to Have
- Restaurant management and/or sales experience in the food and beverage industry
Benefits
- Paid annual leave: Minimum 4 weeks (per applicable collective agreement).
- Paid sick leave: Covered per Italian law; employer/INPS shared coverage with medical certification.
- Maternity leave: 5 months paid leave (statutory entitlement).
- Parental leave: Up to 10 months total; includes 1 month paid at 80% (usable before the child turns 6).
- Bereavement leave: Up to 3 paid days per year for close family.
- Paid parental leave (enhanced): 16 weeks for birthing parents and 10 weeks for non-birthing parents at 100% pay.
- Wellbeing: Spring Health and Headspace.
- Learning & development: LinkedIn Learning.
Additional Information
- Up to 60% domestic travel.
- Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
