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We are in the process of staffing a Virtual Assistant where a client needs someone to handle the following responsibilities. If you are interested, please complete the Virtual Assistant application. For other job information and updates on Virtual Assistant roles, make sure you follow us at @momtovirtualassistant.Key Responsibilities*** This is a 3-month project-based contract designed to streamline systems, elevate our digital presence, and support client care with warmth, structure, and professionalism. Website Updates: Organize, update, and optimize the business’s GoDaddy website, simple layout work, but essential for clarity and client experience. Client Communication: Write, edit, and send letters and emails that reflect the tone of a trauma-informed, Marriage communication and Executive leadership professionals that we are. Inbox Management: Monitor and triage up to 200+ daily emails across the business inbox. mostly spam and can be blocked but some interesting business aids as well. Prioritize what matters. Flag what needs attention. Keep things moving with minimal overwhelm. Schedule Coordination: Maintain a clean, current client calendar. Carepatron.com app is used for this as it has all the needs for a coaching business and relatively priced for smaller Therapy practices. Book sessions, follow up with confirmations. Once the data is entered care patron will do this for you, and ensure everyone knows when and where they need to be. Phone & Message Line Support: Answer the WhatsApp business line, block spam, and maintain a warm, attentive presence for incoming client inquiries. Resource Insight: If there are better tools or platforms for business phone use, spam control, email sorting, or communication, I want your insights. You don’t just manage systems, you improve them. Time Management Oversight: Keep the business on track during this catch-up season, and help free me to lead, coach, and build again. Act as a calm, capable presence behind the curtain of a sacred, sensitive mission. Professional and composed, you bring structure without ego. You work behind the scenes with a shepherd’s heart and a CEO’s eye for detail. You are trauma-informed by nature, you may not be a coach or clinician, but you intuitively understand what it means to care for people in extreme pain and at their very lowest. You write with gentleness. You manage time without pressure. You know how to be present, not just productive. You are proactive and tech-savvy, especially with GoDaddy, Gmail, WhatsApp, Zoom, Calendly, and other remote office platforms. You have experience supporting healing work, whether in counseling, coaching, ministry, or health-related fields. You are a strong communicator, confident in writing and editing letters that sound natural, intentional, and deeply human. You’re never reliant on AI-generated filler, and if you use tools, you know how to make the voice unmistakably personal. You are organized and discreet to HIPPA compliance, you hold sensitive information with the same care and security as a marine standing their post, sacred trust is of the utmost importance. You protect time, privacy, and emotional space with integrity and empathy. Must be on Eastern Time $22-$31 per hour There are no benefits for this role as it is meant to be performed by independent contractors. Please let me know if you have any questions.
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Riyadh, Saudi Arabia | Full-Time | HybridFor a high-growth global fintech startup scaling across 20+ countries👋 About the RoleWe’re hiring a People & Culture Business Partner to join one of the most dynamic global tech startups on the rise. This is a rare opportunity for a seasoned HR professional in Saudi Arabia who thrives in fast-paced, high-ownership environments and wants to grow into a regional or global role over time.You’ll work directly with senior leadership, helping shape and scale people operations, culture, and compliance across the Saudi market — while contributing to global HR programs and initiatives. The role blends strategic advisory, hands-on execution, and culture building — ideal for someone ready to punch above their title and grow with the business.🎯 Key Responsibilities Act as the go-to HR advisor for Saudi-based leadership and teams, supporting workforce growth and people operations. Localize and implement global HR policies in compliance with Saudi labor laws (GOSI, Nitaqat, etc.). Partner with global People & Culture team to roll out core programs (onboarding, performance, learning, engagement). Support recruitment efforts, including job design, screening, offers, and onboarding of new hires in Saudi Arabia. Champion our culture and values by organizing internal events, feedback loops, and wellness initiatives. Maintain accurate employee records and ensure HR systems and processes are running smoothly. Support people analytics, reporting, and tracking key workforce KPIs. 5–8 years of HR experience with at least 3 years in tech, startups, or high-growth companies. Proven ability to balance strategic thinking and hands-on delivery. Strong understanding of Saudi labor law and modern HR practices. Confident communicator who can engage with all levels of the business. Bilingual fluency in Arabic and English — written and spoken. A natural problem solver with a bias for action and a high standard of excellence. A launchpad for career growth in a global, remote-first company backed by top investors. Ownership, autonomy, and visibility — your work will directly influence business outcomes. Exposure to world-class HR practices and tools across 26+ countries. Flexible working model with a high-trust culture. Market-competitive salary based on experience and contribution — with room to grow. Compensation: SAR 18,000–22,000/month, plus performance-based growth opportunities.
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We are seeking a Mid-level RPA Developer with hands-on experience in Microsoft Power Automate (Cloud Flows and Desktop Flows) to design, develop, and deploy intelligent automation solutions. You will be instrumental in building automation workflows that also integrate code engines (e.g. Python), execute API calls, and connect with remote desktops / systems securely.Responsibilities Design and develop RPA workflows using Power Automate Desktop (PAD) and Power Automate Cloud Flows. Integrate Python scripts into RPA flows for advanced logic, data manipulation, or machine learning tasks. Utilize API connectors and custom HTTP calls (REST/SOAP) to interact with third-party systems. Configure secure remote desktop connections and automate actions on virtual machines or remote environments. Generate automated reports from various internal applications. Create robust error handling and logging mechanisms for automated processes. Collaborate with business analysts and stakeholders to gather requirements and translate them into technical solutions.Test, document, and deploy RPA workflows into production environments.Support post-deployment monitoring and enhancements. Bachelor's degree in Computer Science, Engineering, or related field. 3+ years of professional experience in RPA development, with strong expertise in Power Automate Cloud and Desktop. Proven ability to embed and run Python scripts from RPA workflows. Experience in working with REST APIs, JSON, OAuth 2.0, and custom connectors in Power Automate. Understanding of desktop automation, Windows UI automation, and remote session interaction (e.g., RDP, Citrix). Strong troubleshooting and debugging skills for RPA flows and Python integrations. Familiarity with version control (e.g., Git), API call execution in Postman and documentation best practices. Nice to Have Experience with Azure, Microsoft Graph API, or SharePoint Online integration. Knowledge of Power Platform Admin Center and environment management. Exposure to other RPA tools (e.g., UiPath, Automation Anywhere) is a plus. Basic understanding of security, compliance, and data protection regulations (e.g., GDPR, DORA). Professional development through participation in challenging, real business projects in Banking industry. Working in a dynamic and fast-growing banking Technology Company within a solid Group. Opportunity to work in a diverse environment with talented colleagues. Competitive remuneration package, Private Insurance Plan and other benefits. Flexible working environment.
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Working model: Remote | Type: Full-timeAccepted is a software and digital transformation services firm helping clients accelerate innovation in Finance, Energy, Gaming, Telco, and beyond. With 20+ years of engineering excellence, we’re known for building outcome-driven solutions and high-performing teams that feel like part of your own.We’re looking for a Graphic Designer to strengthen our remote delivery teams.Your role: Create digital assets that maintain brand integrity and elevate the brand internally and externally; Assist in creative projects from concept through execution and align materials with the corporate brand and messaging, including on-screen and printed materials; ads; event display graphics; branding; digital and social graphics; pitches and corporate presentations; Assist in creating and maintaining brand identities, templates, style guides, systems etc.; Create, update and design email templates for marketing and transactional emails; Liaise and coordinate with the Design Manager to take briefs, present back work and manage feedback, plus secure sign offs at appropriate stages. University degree (a postgraduate level is a plus) in Graphic Design or in related field; 2-4 years of experience as a Graphic Designer in the marketing industry (client-side and/or media/creative agency environment); Experience designing for both print and digital channels; Proficient in the Adobe Creative Suite (InDesign, Photoshop, Illustrator); Experience with After Effects and motion graphics; Experience with PowerPoint, Google Slides, Keynote, and/or similar presentation tools; Understanding of photography, illustration, and typography. Competitive compensation aligned with your experience and skills; Annual bonus scheme linked to company performance; Private medical, dental, and life insurance coverage; Ongoing professional development through training and certifications; Structured mentoring to support your growth and advancement. Your Next StepApply today and grow with a company where innovation, trust, and excellence come together. All applications are confidential. We are proud to be an Equal Opportunity Employer.
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About USWe are a fast-growing fintech organisation operating across the EMEA region, offering services across digital banking, payments, lending, crypto, and cross-border remittances. We are committed to delivering exceptional customer experiences, building trust, and creating value across diverse markets. As our customer base expands, we’re looking for a smart, articulate and highly motivated Junior Customer Experience Officer to support our customer interactions across multiple channels.Role PurposeAs a Customer Experience Officer, you will support the end-to-end customer experience by handling inquiries, resolving issues, and ensuring customers enjoy a seamless journey from onboarding to daily product usage. You will act as a key touchpoint for customers, help identify friction points, and provide insights to the CX team. This role is ideal for someone early in their career who is passionate about fintech, customer engagement, and problem-solving—while working fully remotely. Key ResponsibilitiesCustomer Support & Interaction• Respond to customer inquiries across chat, email, social media, and ticketing platforms.• Guide customers through onboarding, product usage, troubleshooting and general interactions.• Provide timely, professional and articulate responses, ensuring high-quality communication.Customer Journey Assistance• Assist in monitoring customer journeys and flagging issues that may impact satisfaction.• Identify recurring customer pain points and escalate them to the CX Manager for improvement.• Support efforts to localize customer interactions across languages and cultural differences.Feedback & Reporting• Collect and document customer feedback (NPS, CSAT, reviews, support tickets).• Help track operational metrics such as response times, resolution times, and common issue types.• Prepare simple reports or summaries for the CX team to support decision-making.Cross-Functional Collaboration• Work with product, operations, and support teams by sharing customer insights.• Serve as the “voice of the customer” during discussions around improvements.Process & Quality Management• Follow CX policies, scripts and communication guidelines.• Maintain accurate records of interactions using CRM and support tools.• Uphold compliance requirements (KYC/AML awareness, privacy standards) in customer interactions.Escalations & Issue Resolution• Assist with escalated or sensitive issues under supervision.• Ensure follow-ups, proper documentation, and customer closure.• Bachelor’s degree (BSc) in any relevant field—Business, Communications, Social Sciences, Marketing, etc.• 1–3 years of experience in customer support, customer service, fintech operations or related roles.• Strong understanding or interest in the fintech industry and digital financial products.• Excellent communication skills—clear, articulate, fluent in English.• Intelligent, fast-thinking, and quick to learn new systems and processes.• Ability to work independently in a fully remote environment with great internet connectivity and a quiet workspace.• Familiarity with CRM or ticketing tools (e.g., Zendesk, Freshdesk, Intercom) is a plus.Desirable Skills• Prior experience in a fintech startup or digital product environment.• Ability to work across diverse cultures and time zones.• Strong problem-solving and analytical mindset.• Multilingual skills (French, Spanish, German, Arabic, etc.) are a plus but not required.Fully remote work across the EMEA region.Competitive entry-level salary and performance bonus.Training, mentorship and professional growth opportunities.Opportunity to build your career in a dynamic, fast-growing fintech company.Exposure to diverse markets across EMEA.A supportive and collaborative work culture.
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A global DaaS (Data-as-a-Service) ecosystem.
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A full-service commercial landscape maintenance company.
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A well-established and fast-growing physical gold and silver brokerage that has been operating for almost 10 years, with revenues exceeding £100 million.
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We are looking for a Customer Care Support Specialist who will be responsible for providing excellent customer service support by quickly and accurately processing and directing submissions verbally. Support inbound telephonic phone calls from members Provide over the phone support Specialize in first call resolution performance Effectively manage and respond to inquiries as they are sent to you by customers Submit requests to the proper departments to prevent recurring issues Ensure rapid response and resolution of escalated inquiries Maintain and continue to develop knowledge of the Vitality program and identify areas in need of improvement to better our members’ experience Identify problems or gaps within current processes and help devise creative solutions to them Track, analyze and report on improvements to current processes Communicate verbally and/or in writing to both internal and external audiences. Key components of effective communication will include but not limited to: Understanding your audience and its needs Anticipating and preparing for the next questions your audience will ask Properly positioning the information you are sharing Understanding the impact of the information you are sharing Communicate within operations any issues or concerns that arise. This includes loading tickets to ensure system related issues are addressed Educate customers on the program as well as navigation of the website Capture submitted events Other duties as assigned Pay $16.50/hour Effective communication skills Strong organization skills Ability to manage multiple priorities Customer focused and responsive High School Diploma Preferred Bachelors degree 1-2 years of customer service experience Health or wellness background Medical, Dental & Vision plans 401(k) with company match Company paid Life Insurance (Basic, Voluntary & AD&D) Company paid Short Term & Long Term Disability Paid Time Off (Vacation, Sick & Public Holidays) 100% Paid Family Leave (Maternity/Paternity) Wellness Resources
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We are looking for a reliable and detail-oriented Administrative Assistant to join one of Commercial HVAC client. This role is key to ensuring daily operations run smoothly by supporting the service department, assisting with scheduling, handling customer communications, and managing paperwork. The ideal candidate must be comfortable in a fast-paced environment and possess intermediate Microsoft Office skills to handle reporting, document creation, and data entry.Requirements: High school diploma or equivalent (Associate’s degree preferred) 2+ years of administrative experience (HVAC, construction, or trade service industry preferred) Intermediate proficiency in Microsoft Word, Excel, and Outlook is required Strong communication and organizational skills Ability to manage multiple priorities and deadlines Experience with service dispatch or CRM software is a plus (e.g., ServiceTitan, Housecall Pro) Competitive pay based on experience Advancement opportunities in a growing company Supportive and team-oriented work culture
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A cloud-driven, end-to-end corporate networking company providing data centre, wireless, and Internet of Things (IoT) solutions. They help customers speed up their digital transformation and get to the autonomous enterprise faster. They serve 50,000 clients worldwide, including half of the Fortune 50.
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At Kroo Bank, we’re building the future of banking with modern technology and a culture that values innovation, collaboration, and impact. Unlike traditional banks or outsourcing firms, our engineers shape real products used by thousands of customers every day in the UK.Why join us? Be part of a new generation UK bank. Kroo was awarded a full UK banking licence in 2022, making us one of only a handful of fintechs to achieve this milestone. We’re one of the fastest-growing banks in the UK, reaching £1 billion in deposits faster than any of our peers, with 200,000+ customer accounts and growing every day. Work with a modern stack: Clojure, React Native, Kafka, AWS, Docker, Terraform. Practise or learn functional programming (we’ll support you even if you’re new to it). Be part of a cross-functional squad where engineers, designers, testers and product managers collaborate as equals. Permanent employment contract in Romania, 100% remote, with flexible hours and a healthy work-life balance. Competitive salary and stock options, so you share in the success of the company. Join a young, dynamic, and mission-driven organisation where your work directly shapes how people bank in the UK. What you’ll do Build and deliver new features end-to-end, from idea to production, in a modern CI/CD environment. Work across the stack including backend microservices (Clojure, Kafka, AWS, Postgress) to frontend (React Native). We offer opportunities to specialise or grow as a full-stack engineer. Collaborate daily with product, design, and engineering colleagues to ship customer-facing features in an agile environment based on Kanban and XP practises such as pair programming and test driven development. Write clean, maintainable, and testable code, and participate in code reviews. Contribute to system design discussions and bring ideas to improve scalability and resilience. Keep learning, diving deeper into banking products, functional programming, mobile frameworks, or cloud infrastructure. Optionally, contribute back to open source and share knowledge with the wider engineering community. What we’re looking for Professional experience in backend or mobile development (Clojure, Java, Kotlin, JavaScript/TypeScript, Swift, or any functional language is a plus). Interest in learning Clojure and functional programming. Familiarity with modern cloud environments (AWS preferred). Good communication skills in English and ability to work effectively in a distributed Agile team. A collaborative mindset and passion for building high-quality products Experience working in banking, fintech, or other highly regulated industries — understanding payments, compliance, or financial products is a plus. About Our ProcessWe understand that competency is contextual, so throughout the process, we aim to gain an understanding of your experience and, if successful, to provide you with a role reflective of your demonstrated seniority. Our general interview process is as follows, but if your circumstances or timescales require, we can be flexible with its structure: 30-minute meet and greet with our Talent Acquisition Specialist via Google Hangouts 1-hour live coding exercise to work through a coding challenge with members of our development team via Google Hangouts 1-hour system design. This is an opportunity to showcase a system you’ve worked on in the past via Google Hangouts 30-minute opportunity to meet with our CTO and executives via Google Hangouts Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you.At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: 20 days of annual leave Paid National Holidays 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel. Diversity and Inclusion:We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.
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A fast-growing tech company with a portfolio of SaaS products serving diverse industries.
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Location: Remote, Local to New York City/Long Island/Central New JerseyThe Field IT / Dental Technology Technician provides full-time, onsite technical support for dental practices across New York, Connecticut, and New Jersey. This role is responsible for the installation, maintenance, and troubleshooting of computers, network infrastructure, and dental imaging systems to ensure reliable and efficient clinical operations.The position is entirely field-based, requiring daily travel between client sites. The technician serves as the primary onsite representative of the company, working closely with internal engineering and remote support teams to deliver responsive, high-quality service.The ideal candidate is a well-presented, detail-oriented IT professional with strong technical proficiency, excellent communication skills, and a proven ability to manage client relationships in dynamic environments. Experience in dental or healthcare technology is preferred.Success in this role is defined by consistent, accurate technical execution, clear communication with clients and internal teams, and a commitment to maintaining the company’s reputation for dependable, client-centered technology support. Occasional evening or weekend work may be required for system upgrades or emergency service.ResponsibilitiesProvide pre-scheduled and on-call field support for dental practices across New York City, Long Island, and Northern/Central New JerseyInstall, configure, and maintain dental technology systems including digital X-rays, intraoral scanners, cameras, imaging software, and related peripheralsPerform onsite and remote troubleshooting of computers, servers, networking equipment, and practice management systems in coordination with remote support teamsDiagnose and resolve technical issues promptly to minimize downtime and maintain system reliabilityExecute system updates, data backups, and preventive maintenance according to company standardsAssist with network infrastructure setup, including low-voltage cabling, switch and router installation, rack mounting, patching, and cable labelingCoordinate with vendors and manufacturers for equipment repairs, calibrations, and integrationsEnsure all work complies with HIPAA, data security, and confidentiality requirementsSupport and maintain practice management software such as Dentrix, Eaglesoft, or Open DentalManage user accounts, permissions, and access controls across multiple locationsMonitor and report on system performance, data integrity, and backup statusTrain dental staff on proper use of IT hardware, imaging software, and best practices for system care and securityMaintain detailed and accurate records of installations, service activities, and configurations in company systemsCommunicate professionally and clearly with practice managers, office staff, and internal teams regarding work performed, timelines, and follow-up actionsCollaborate effectively with internal engineering, procurement, and support teams to ensure seamless project and service deliveryMaintain appropriate inventory of tools, replacement parts, and consumables, ensuring readiness for field assignmentsAdhere to all safety and operational procedures when transporting, installing, or disposing of IT and imaging equipment (up to 50 lbs)Support occasional evening or weekend work for scheduled upgrades or emergency serviceContribute to process improvement efforts and provide feedback from field operations to management and engineering teamsOther duties as needed and assignedAssociate’s degree in Information Technology, Computer Science, or related field, or equivalent experienceMinimum of two years of IT support or field service experience, preferably in dental, medical, or healthcare environmentsHands-on experience installing, configuring, and troubleshooting computers, servers, network equipment, and imaging systemsFamiliarity with dental imaging and practice management software such as Dentrix, Eaglesoft, Open Dental, or similar platforms preferredExperience with Windows operating systems, LAN/WAN networking, routers, switchesExperience with installation of cabling and understanding of cabling standards (Cat5e/6) Understanding of data security, HIPAA compliance, and backup/recovery proceduresStrong problem-solving, documentation, and customer service skills with the ability to communicate effectively with non-technical usersValid driver’s license and clean driving record required; company van and fuel will be provided. Candidate must be willing to travel to the company’s headquarters in PA to pick up the van and for periodic maintenance or annual inspections as requiredAbility to lift and transport IT or imaging equipment (inclusive of racks, boxes of cable, servers, etc.) and work occasionally during evenings or weekends as requiredIndustry certifications such as CompTIA A+, Network+, or equivalent are preferredHealth care benefits (medical, dental, and vision)Paid time off (and public holidays)401(k) retirement planLife insuranceHybrid or remote work environment
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Um unsere Kunden nach der erfolgreichen Implementierung optimal zu begleiten, suchen wir eine engagierte Persönlichkeit mit radiologischem oder medizinisch-technischem Hintergrund als Customer Success Manager (all genders).Deine Aufgaben: Du bist die zentrale Ansprechperson für unsere Kunden nach dem Go-live – mit dem Ziel, messbaren Mehrwert zu schaffen und langfristigen Erfolg sicherzustellen Du begleitest aktiv den Übergang von der Implementierung zur produktiven Nutzung durch individuelle Unterstützung in der Übergabephase Du baust starke, vertrauensvolle Beziehungen zu unseren Kunden auf und begleitest sie als strategischer Partner*in bei der Erreichung ihrer klinischen und operativen Ziele Du analysierst Workflows und Nutzungsverhalten, identifizierst Potenziale zur Optimierung und entwickelst Maßnahmen zur Wertsteigerung Du beobachtest relevante Erfolgskennzahlen (z. B. Adoption, Nutzung, Zufriedenheit) und leitest konkrete Maßnahmen zur Bindung und Effizienzsteigerung ab Du arbeitest eng mit Sales, Product, Support und Implementierung zusammen, um eine durchgängig positive Customer Journey sicherzustellen Du führst Schulungen und Produktdemonstrationen für Kunden durch – remote oder vor Ort, in enger Abstimmung mit internen Stakeholdern Dein Profil: Must-Haves - Was du unbedingt mitbringen solltest: Abgeschlossenes Studium in Radiologie, Medizintechnik oder vergleichbar – alternativ Erfahrung als MTRA oder im Gesundheitswesen Fundierte Kenntnisse medizinischer Fachbegriffe und Abkürzungen, insbesondere in der Radiologie Erfahrung im Customer Success, Account Management oder in einer vergleichbaren kundenorientierten Rolle im Healthcare-Umfeld Selbstständige, praxisnahe und lösungsorientierte Arbeitsweise mit hoher Kundenfokussierung Fähigkeit, mehrere Kundenprojekte gleichzeitig im Blick zu behalten und effektiv zu steuern Ausgeprägte Kommunikationsfähigkeit, hohe Verlässlichkeit und Teamgeist Verhandlungssichere Deutsch- und Englischkenntnisse Bereitschaft zu gelegentlichen Reisen zu Kunden (ca. 1–2x pro Monat) Nice-to-Haves: Erfahrung im Umgang mit Learning Management Systemen (LMS) oder CRM-Systemen Vertrautheit mit klinischen Radiologie-Workflows sowie mit Spracherkennungssoftware Sinnstiftende Arbeit: Wir entwickeln ein innovatives Medizinsoftware-Produkt, das das Gesundheitswesen nachhaltig verbessert – mit echtem Einfluss auf das Leben von Patient*innen und medizinischem Fachpersonal Starkes Wachstum & Förderung: Du arbeitest an einem zukunftsorientierten Produkt mit namhaften Investor*innen und EU-Förderungen im Rücken Internationales Top-Team: Werde Teil eines engagierten, diversen und hochqualifizierten Teams mit positiver, offener Arbeitskultur Individuelles Weiterbildungsbudget: Wir unterstützen deine fachliche und persönliche Entwicklung aktiv Attraktive Benefits: 30 Urlaubstage, Jobticket, JobRad sowie weitere Zusatzleistungen Flexibilität & Remote: Flexible Arbeitszeiten und bis zu 100 % Remote-Arbeit möglich – wir leben New Work Faire Vergütung: Du erhältst ein wettbewerbsfähiges, marktgerechtes Gehalt Wir freuen uns darauf, dich kennenzulernen!
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Technology Strategy and Reporting Specialist Let's Write Africa's Story Together! Job DescriptionThe Technology Strategy and Reporting Specialist is responsible for developing comprehensive strategic reports and data-driven insights that inform executive decision-making and board governance. This role focuses on creating professional dashboards, quarterly board reports, and strategic communications that translate complex technology initiatives into clear, actionable business intelligence for senior leadership.Key Responsibilities Quarterly Board Reporting – Lead the development and delivery of quarterly technology reports for board presentation, including performance metrics, strategic progress updates, and risk assessments. Ensure reports meet governance standards and provide clear recommendations for board consideration. Strategic Dashboard Development – Design, build, and maintain executive-level dashboards that provide real-time visibility into technology performance, project progress, and strategic KPIs. Utilize data visualization best practices to create compelling, user-friendly interfaces for C-suite consumption. Executive Communication and Storytelling – Craft professional narrative frameworks that translate technical complexity into strategic business context. Develop and deliver executive-level presentations that communicate technology strategy, outcomes, and recommendations with clarity and impact. Data Analysis and Insights – Analyze technology performance data, market trends, and strategic initiatives to identify patterns, opportunities, and risks. Provide actionable insights that support strategic decision-making and drive organizational performance. Strategic Reporting Framework – Establish and maintain standardized reporting processes, templates, and governance structures that ensure consistent, high-quality deliverables across all technology reporting functions. Collaborate with stakeholders to define reporting requirements and success metrics. Technology Performance Monitoring – Track and report on technology initiative outcomes, budget performance, and strategic alignment. Develop comprehensive scorecards and performance indicators that demonstrate value creation and ROI to executive leadership. MINIMUM QUALIFICATIONS/EXPERIENCE (REQUIRED FOR THE JOB)Qualification Bachelor's Degree in Business Analytics, Information Systems, Computer Science, Engineering, Mathematics, or related field. An Honours or Master's Degree is preferred. Professional certification in data analysis, business intelligence, or project management is advantageous (e.g., PMP, Tableau, Power BI, Six Sigma) Attributes Executive communication and presentation skills Advanced analytical and data visualization capabilities Strategic thinking and business acumen Attention to detail and quality assurance Experience Minimum of 3 years experience in strategic reporting, business intelligence, or executive communications (preferred) Experience with dashboard development and data visualization tools (e.g., Tableau, Power BI, Excel) Proven track record of board-level or C-suite reporting and presentation Experience in technology environment with understanding of IT metrics and KPIs
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We are seeking a seasonal IT Support Technician to assist our internal team during our busy season from September to December. This role focuses on providing phone and text-based technical support to employees, primarily for Windows-based systems. The ideal candidate will have strong troubleshooting skills, be responsive and patient, and have experience with Windows environments, NAS storage, and printers.Key Responsibilities: • Provide real-time technical support to employees via phone, text, and ticketing system. • Troubleshoot issues related to Windows desktops and laptops, including system errors, login problems, and application performance. • Support users with network-attached storage (NAS) access and file sharing issues. • Diagnose and resolve printer issues in Windows environments (connectivity, driver issues, print queue errors). • Assist with onboarding and offboarding tasks such as user account setup and system access. • Document support interactions and recurring issues to help improve support efficiency.Requirements: High school diploma or equivalent required Minimum 1 year of IT support or help desk experience. Proficiency in Windows 10/11 troubleshooting and system configuration. Familiarity with NAS devices (e.g., Synology, QNAP) and basic file permission management. Experience with Windows-based printers and network printing setup. Strong communication and problem-solving skills. Ability to multitask and remain calm under pressure in a fast-paced environment. Preferred Skills: Experience using remote support tools (e.g., AnyDesk, TeamViewer, Remote Desktop). Familiarity with Active Directory and basic user management. Comfortable working in seasonal or high-volume environments.
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Editorial design and layout for reports and publications Conceptualize and design graphics for digital media (social media collaterals, eDM, etc) according to brief and brand guidelines Conceptualize and develop pitch concepts/mock-ups Proficient in Adobe Creative Suite (specifically in Adobe InDesign, Adobe Photoshop, Adobe Illustrator and Adobe After Effects) and MS Office Proven graphic designing experience in digital media and publication An eye for detail, creative, display strong design and conceptual ability across various platforms/formats Able to take feedback/creative direction and meet deadlines Understanding and application of brand identity guidelines Positive attitude, cheerful and good interpersonal skills Ability to communicate effectively in English Able to work independently and be a team player at the same time Able to manage multiple projects and resources efficiently At least 2 years of experience in a similar position (Preference for candidates who have prior agency experience) Access to a reliable computer with a fast internet connection to respond promptly during work hours
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A specialist sales company offering business development and sales outsourcing services to B2B software and technology companies across the UK, Europe, and North America.
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WalletConnect is the open-source Web3 communications protocol powering the next generation of secure digital interactions. Trusted by 50M+ active users, 70k+ dApps, and 600+ wallets, WalletConnect enables seamless connections across EVM and non-EVM chains, including Ethereum, Solana, and Bitcoin. Backed by leading investors like Union Square Ventures, 1k(x), Shopify, Coinbase Ventures, and Circle Ventures, WalletConnect is a global, remote-first team committed to making blockchain applications secure, user-friendly, and interoperable.WalletConnect is raising the bar for UX and security in Web3. This role will manage ecosystem partnerships with applications and SDKs building on the WalletConnect network including programs to enhance trustworthiness and security across the network.Reown, inc are builders of the WalletConnect network.The RoleDuration: Full-time; Location: REMOTE; Preferred Living Locations or Time zones: EMEA or East Coast US. CET overlap required.As Ecosystem Partnerships Manager – SDKs & Apps, you will be responsible for growing and nurturing the ecosystem of app SDKs and Apps building on the WalletConnect network. This role reports to the VP of Business Development.Key Responsibilities will include:1. Drive App Certified Adoption Partner with our Product team to launch and drive adoption of a newly created App Certified program (similarly to Wallet Certified) to leading Apps and SDK providers, encouraging adoption of UX and security standards (for example - EIP-5792 Batch transaction, gas sponsorship, 1-Click Auth). Act as an advisor to ecosystem partners, helping them understand certification requirements and the benefits of trusted UX signals. Support onboarding for early pilot participants and track progress through Round 1 and Round 2 rollouts 2. Build Strategic SDK Partnerships Develop and nurture relationships with key SDK providers in the Web3 stack (e.g., Reown, Privy, Dynamic, ThirdWeb, Mesh Connect, Crossmint, Hyperlane). Identify co-marketing, co-development, or incentive opportunities to expand WalletConnect usage through these partners. Advocate for feature adoption (e.g., WalletConnect Verify API, AppGuide integration) across SDK ecosystems. 3. Grow the WalletConnect Network Identifying and growing the adoption of new features (e.g. payments or identity-related features) Identify high-potential apps and SDKs based on transaction volume (TVF) and strategic relevance, and design tailored engagement plans. Collaborate with product and engineering teams to prioritize ecosystem requests and influence roadmap decisions. Provide feedback from partners to inform WalletConnect’s standards and product evolution. 4. Ecosystem Thought Leadership Represent WalletConnect at industry events, panels, and online forums to champion best practices in app security and UX. Contribute to reports, blog posts, and webinars on WalletConnect’s evolving standards and ecosystem growth. What We’re Looking For (Must Haves): 5+ years in partnerships, ecosystem growth, or business development within Web3, developer tools, or API/SDK ecosystems. Familiarity with App architecture, SDKs, and wallet integrations; technical literacy with EVM, Solana, or similar ecosystems. Strong understanding of Web3 security, authentication standards, and UX best practices. Proven track record of partner acquisition and relationship management with technical or product teams. Proven track record of designing and/or building and/or deploying grant programs. Ability to travel (10% or less) to New York, USA or anywhere else leading Apps and SDKs team members are Excellent communication skills—you can engage both technical founders and business stakeholders. Comfortable working cross-functionally with product, engineering, and marketing in a remote-first, fast-paced environment. Bonus Points: Prior experience with security certification programs, app marketplaces, or developer relations. Familiarity with Verify API, or similar app trust frameworks. Why Join Reown | WalletConnect Shape the future of Web3 wallet connectivity and security. Work with top wallet providers, custodians, and institutional players in blockchain. Fully remote-first company with a collaborative and high-impact team. Competitive salary, crypto-friendly benefits, and career growth opportunities. Learn Our SDKs: Learn more about our two SDKs: AppKit and WalletKit 🚀 If you’re passionate about educating and enabling wallets & custodians with cutting-edge Web3 solutions, we’d love to hear from you! 🚀
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We are Paramount Commerce, a leading fintech company focused on simplifying payments in Canada. Since the early 2000s, we have redefined online purchasing by introducing a way to pay directly from a bank account, bypassing credit cards or e-wallets. Our commitment is to provide the highest standards of security and risk management that support seamless payments and rich data.As we strengthen our position in Canada, we are strategically positioning ourselves for global expansion. To achieve our goals, we are seeking talented professionals who can push the boundaries of innovation, contributing to our growth across Canada and worldwide. Join us at Paramount Commerce, where we not only follow fintech trends but shape them.We’re looking for a People Generalist to join our team and support the full employee lifecycle—from the moment a candidate applies to the day they join and beyond. You’ll help drive recruitment efforts, and deliver a smooth, welcoming onboarding experience. You’ll also support HR operations, employee experience initiatives, and core people processes that contribute to a positive, inclusive workplace. This is a great opportunity for someone who enjoys variety, is highly organized, and genuinely cares about creating a great employee experience.What will you do?HR Operations & Administration Maintain accurate and up-to-date employee data across systems (e.g., BambooHR, 15Five, Workable, Gainsight). Act as system administrator for updates, workflows, permissions, and reporting. Generate analytics reports. Employee Experience & Engagement Help coordinate and administer employee engagement surveys and performance review cycles. Serve as a point of contact for employee questions on policies, tools, and processes. Recruiting & Onboarding/Offboarding Support Partner with hiring managers to lead the full recruitment cycle—from posting roles and sourcing candidates to conducting prescreens, coordinating interviews, managing communication, background checks, and offer letter preparation. Coordinate with internal departments to complete onboarding processes. Support offboarding processes and exit interviews. Projects & Process Improvement Identify and implement opportunities to streamline processes and improve the employee experience. Keep documentation, templates, and policies up to date. Participate in people-related projects. Other tasks as assigned. What are we looking for? Minimum 3 years of experience in a Human Resources role, preferably in a generalist capacity with experience in Recruitment. Understanding of Canadian legislation (UK, US a plus). Strong attention to detail, organization, and follow-through. Excellent interpersonal and communication skills. Approachable, and passionate about building great employee experiences. Experience with HRIS platforms (e.g. BambooHR, Gusto, Humi), ATS platforms (e.g. Workable), LMS platforms (eg.. Gainsight), Google Workspace, Slack. Experience in a remote-first environment. Ability to maintain confidentiality and handle sensitive information with discretion. HR certification (e.g., CHRP) is a strong asset. At Paramount Commerce, we are proud to be an equal opportunity employer. We practice ethical and fair hiring processes and strongly encourage applications from diverse backgrounds. Accommodations are available on request for candidates taking part in all aspects of the selection process.We are committed to creating a place for our employees to be their authentic selves. We believe diversity of thought, background, and experience are essential to achieve our mission to simplify payments.
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Junior Web Admin – Full Time SkillsBachelor’s degree (or current enrollment in final year) in Computer Science (CS), Computer Information Systems (CIS), Information Technology (IT), or a related field. Foundational knowledge of SQL, JSON and HTML for data manipulation and web-related tasks. Basic understanding of computer systems, data management, and Microsoft Office toolsStrong verbal and written communication in English/Arabic TasksRealising daily front end changes of website and mobile application Realising new email templates by applying JSON and HTMLWorking with data team on data queries and data analysis. TasksRealising daily front end changes of website and mobile application Realising new email templates by applying JSON and HTMLWorking with data team on data queries and data analysis
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A family-owned, customer-focused integrator of cutting-edge industrial automation and robotic welding systems with a diverse client base and a steady pipeline of custom projects.