OpenCall is an AI-powered platform designed to automate patient communication for healthcare practices. It answers calls and texts, books appointments, verifies insurance, and handles workflows across voice, SMS, and web channels—integrating directly with existing practice management systems.
The platform handles over 70% of inbound calls and texts automatically, reducing missed calls, hold times, and scheduling backlogs. It supports specialties including dental, cardiology, dermatology, eye care, podiatry, and psychiatry, with native integrations into systems like Dentrix, Athena, Eaglesoft, and eClinicalWorks.
OpenCall ensures HIPAA-compliant operations, never trains on patient data, and provides 24/7 coverage. It automates tasks like intake, scheduling, triage, and billing follow-ups, allowing medical teams to focus on in-person care while maintaining accurate records and seamless workflows.