About the Role
The role involves delivering hands-on IT support, troubleshooting technical issues, and contributing to the maintenance and improvement of internal IT systems while collaborating with various teams.
Responsibilities
- Provide first-line technical support for internal staff
- Diagnose and resolve hardware and software issues
- Assist in setting up workstations and IT equipment
- Maintain user accounts and access permissions
- Support onboarding of new team members with IT setup
- Document technical procedures and solutions
- Monitor system performance and report anomalies
- Assist in managing IT inventory and assets
- Troubleshoot network connectivity problems
- Support software installation and updates
- Participate in IT projects and process improvements
- Coordinate with external vendors when needed
- Ensure compliance with data security policies
- Escalate complex technical issues appropriately
- Contribute to internal knowledge base development
Compensation
Paid hourly wage for working student position
Work Arrangement
Hybrid work model with presence in office and remote options
Team
Collaborative IT team within a dynamic and fast-growing organization
What we offer
- Opportunity to gain practical IT experience
- Supportive team environment
- Flexible working hours to accommodate studies
- Exposure to modern IT infrastructure
- Room for personal initiative and development
Application
- Please send your application documents as a single PDF file
- Include cover letter, resume, and relevant certificates
- Applications without a cover letter will not be considered
Not available for this position
