Romania Remote (Country) Full-time

Arise Virtual Solutions Inc. is hiring a Workforce Management Specialist

Responsibilities

  • Supporting the creation and update of daily and monthly schedules for internal employees
  • Making adjustments in schedules based on absences and operational needs
  • Monitoring daily operations and reporting any gaps in coverage
  • Using Excel and internal tools to track schedules and basic data
  • Checking schedules, working hours, and time-off requests
  • Supporting onboarding with basic information about schedules and processes
  • Handling simple administrative tasks related to workforce planning

Requirements

  • Minimum 1–2 years of work experience (this should not be your first job)
  • Basic knowledge of Microsoft Excel
  • High school diploma (Baccalaureate)
  • Good logical thinking and problem-solving skills
  • Clear and professional communication
  • Ability to work in a fast-paced environment
  • Attention to detail and good organization skills
  • Team player, able to handle multiple tasks
  • Willingness to learn and adapt
  • Good English and Romanian skills

Nice to Have

  • Bachelor’s degree in Management, HR, Economics, or similar
  • Previous experience in administrative or operational roles
  • Exposure to reporting, scheduling, or data work
  • Basic knowledge of Power BI, SQL, or Power Query
  • Experience in fast-paced environments (BPO, operations, customer support)
  • Experience in casino or live operations

Benefits

  • Competitive salary
  • Performance bonus based on results
  • Gym pass with access to 560+ locations across Romania
  • 1 meal per day provided by the company
  • Private medical subscription (Regina Maria)
  • Access to Grow with ARRISE | Learning Hub – platform for learning and career development
  • Real opportunities to grow into higher roles within the online casino industry

Work Arrangement

Remote (Country) — Romania

Additional Information

  • Good English and Romanian skills
  • 6-week training where you will learn all tools and processes
  • Opportunities to grow into WFM leadership or technical roles (BI / Tool Implementation)
  • Dynamic environment where you can learn and grow continuously
Required Skills
Microsoft ExcelPowerBISQL
About company
Arise Virtual Solutions Inc.
Arise Virtual Solutions Inc. creates a disruptive technology platform that connects the world's biggest brands with the largest network of gig-economy Service Partners in the BPO industry. It is the work-from-home pioneer and CX Transformation trailblazer.
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Job Details
Category other
Posted 2 months ago