Responsibilities
- Direct daily warehouse operations encompassing receiving, storage, inventory control, picking, packing, and outbound shipping.
- Host daily team huddles to align on tasks, workload distribution, staffing, and operational objectives.
- Allocate staff resources and supervise performance to meet productivity benchmarks.
- Facilitate coordination between receiving, inventory, and shipping departments to ensure seamless workflow.
- Provide training, guidance, and support to warehouse staff on standard procedures and operational best practices.
- Ensure inventory records are precise and that stock is correctly stored and organized.
- Identify causes of inventory variances and lead efforts to resolve discrepancies.
- Track inventory movement, restocking needs, and storage location efficiency.
- Verify new inventory is accurately labeled, measured, and placed in appropriate storage areas.
- Manage inventory relocations to enhance space utilization and access.
- Assist with cycle counting, inventory audits, and initiatives to maintain high inventory accuracy.
- Supervise inbound receiving, including inspection, sorting, and resolution of discrepancies.
- Prioritize receiving tasks based on customer demands and operational urgency.
- Ensure all received goods are processed and stored in correct warehouse locations.
- Track receiving performance and maintain up-to-date records and reports.
- Manage returnable assets and handle special receiving requirements.
- Coordinate picking and packing workflows to meet customer delivery timelines.
- Monitor order fulfillment to uphold accuracy, efficiency, and quality standards.
- Verify shipments are correctly prepared, labeled, palletized, and documented.
- Ensure proper handling and compliance for sensitive items such as hazardous or regulated goods.
- Collaborate with transportation and export teams to ensure timely shipment dispatch.
- Respond to urgent or same-day order requests to meet customer needs.
- Track key performance indicators like inventory accuracy, receiving and put-away speed, picking efficiency, and order accuracy.
- Analyze operational issues and implement solutions to enhance performance.
- Maintain detailed operational reports and productivity data.
