Responsibilities
- Monitor and follow up on pending physician orders and Plans of Care to ensure they are completed on time for billing.
- Reach out to physician offices to confirm they received faxed documents and urge timely review, signing, and return.
- Re-send physician orders by fax when needed and verify successful delivery with the provider’s office.
- Confirm whether the assigned Primary Care Physician is still overseeing the patient’s medical care.
- Contact patients directly to collect current Primary Care Physician details if existing records are incorrect or outdated.
- Escalate unresolved issues regarding PCP verification or unresponsive patients to the onshore clinical team for further action.
- Process physician orders received via fax and verbal communication.
- Correctly link incoming faxed documents to the appropriate patient files.
- Ensure all physician order documentation is accurate, compliant, and followed up promptly to support continuous patient care and billing.
Compensation
21K Signing Bonus
Other
21K Signing Bonus
