About the Role
This position involves assisting travelers with end-to-end trip planning, including itinerary development, reservations, and real-time support, all conducted remotely.
Responsibilities
- Coordinate flight bookings based on client preferences and budget
- Arrange accommodations that match traveler needs and destination requirements
- Develop customized daily itineraries for domestic and international trips
- Provide up-to-date information on visa regulations and entry requirements
- Assist with transportation logistics including car rentals and local transit
- Monitor travel advisories and notify clients of potential disruptions
- Respond promptly to client inquiries via email and phone
- Track booking confirmations and share documentation securely
- Recommend dining and activity options tailored to individual interests
- Stay informed about emerging destinations and travel trends
- Handle last-minute changes to travel plans efficiently
- Maintain accurate records of client preferences and past trips
- Suggest cost-saving opportunities without compromising quality
- Collaborate with partner vendors to secure exclusive access
- Escalate urgent issues to senior staff when necessary
- Ensure all bookings comply with company policies
- Prepare pre-departure packets with essential travel details
- Support clients during trips with real-time problem resolution
- Gather feedback after trips to improve future services
- Use CRM tools to manage client interactions and history
Nice to Have
- Certification in travel and tourism management
- Prior work with luxury or niche travel segments
- Experience using Amadeus or similar GDS platforms
- Background in hospitality or event planning
- Personal travel experience across multiple continents
- Familiarity with sustainable travel practices
- Knowledge of visa application processes for common countries
- Experience supporting clients with special dietary or mobility needs
Compensation
Competitive hourly rate with performance-based incentives
Work Arrangement
Fully remote position with flexible scheduling
Team
Small, collaborative team focused on personalized client experiences
What We Offer
- Flexible work hours to accommodate personal schedules
- Opportunities for professional development in travel planning
- Access to exclusive travel partner discounts
- Performance bonuses tied to client satisfaction metrics
- Supportive team environment with regular check-ins
Application Process
- Submit a resume and brief cover letter outlining relevant experience
- Selected candidates will complete a travel scenario assessment
- Final stage includes a video interview with the team lead
Not available
