The UX Designer will shape user-centered digital experiences for web and mobile platforms by combining research, design, and user advocacy. This role involves close collaboration with cross-functional teams to embed UX practices throughout the product development process within the Product and Platform team based in Penang.
Responsibilities
- Lead the design and refinement of end-to-end user journeys, creating intuitive and visually engaging interfaces for web and mobile platforms.
- Conduct user research including interviews, surveys, and usability testing to understand user behaviors and needs.
- Transform complex user challenges and requirements into clear, effective design solutions.
- Define and implement UX measurement strategies, including setting metrics, conducting A/B tests, and validating improvements in user engagement and conversion.
- Work closely with Product Managers, developers, and stakeholders to ensure UX principles are integrated throughout the product development lifecycle.
Requirements
- 2 to 5 years of experience in UX design or related fields, with a demonstrated history of delivering user-centered digital products.
- Skilled in wireframing, prototyping, and mapping user journeys.
- Experience using design tools such as Figma, Axure, or Balsamiq.
- Solid understanding of information architecture, usability principles, and accessibility standards.
- Confident in interpreting user needs and aligning design solutions with business objectives in collaboration with product teams.
- Experience conducting user interviews, surveys, and A/B testing.
- Able to work effectively with visual designers and developers.
- A portfolio that showcases problem-solving abilities and UX design thinking.
Nice to Have
- Familiarity with inclusive design practices and accessibility standards.
- Experience facilitating discovery sessions and presenting research findings to stakeholders.
- Knowledge of usability testing and A/B testing methodologies.
- Strong organizational and project management abilities to manage multiple design projects simultaneously.
Tech Stack
Figma, Axure, Balsamiq
Benefits
- Inclusive community culture with online and in-person social events, charity initiatives like Walk the World day, and active diversity and inclusion networks.
- Opportunity to volunteer up to four days per year, with matching charity funding available.
- Career development through tailored training, mentoring platforms, and access to thousands of courses via LinkedIn Learning; internal mobility is encouraged and supported.
- Generous time-off policies including annual leave and birthday leave, plus the option to work remotely for up to four weeks per year.
- Flexible personal benefits package with company-funded private medical insurance.
- ShareMatch scheme enabling participation as a shareholder with free matching shares.
- Comprehensive wellbeing support including Employee Assistance Program (EAP), mental health first aiders, health app access, and a healthy living subsidy.
- Recognition through global awards and kudos programs for outstanding contributions.
- Opportunities for international collaboration across global teams.
Compensation
Equity through a ShareMatch scheme offering free matching shares; company-funded private medical coverage and a flexible range of personal benefits. Base salary not specified.
Work Arrangement
Hybrid arrangement based in Penang at the Menara Skymind office, requiring in-person work three or more days per week, with flexibility to work remotely on other days.
Team
Part of a Product and Platform team within Omdia, which operates under Informa TechTarget, with over 2000 colleagues globally. The role reports to an unspecified manager.
- Sustainability
- Diversity
- Wellbeing
- Ethical working practices
- Collaborative and vibrant community
- Global collaboration
Additional Information
- This position is located at the Menara Skymind office.
- In-person collaboration is prioritized, with team members expected to work on-site three or more days per week.
- When not in the office, employees have the flexibility and support to work remotely or from home.
- TechTarget, Inc., operating as Informa TechTarget, and its subsidiaries are equal opportunity employers, complying with all relevant federal, state, and local employment laws.
- Discrimination is strictly prohibited based on race, color, sex (including pregnancy), age, national origin, ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, veteran status, disability, or any other protected class.
- This non-discrimination policy covers all employment terms including hiring, training, promotion, discipline, compensation, benefits, and termination.
- Candidates may request reasonable accommodations for the hiring process or job performance by contacting the assigned Talent Acquisition Partner; requests will be handled confidentially.
- Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended, and all applicable federal, state, and local laws regarding disability and accommodation.
Not specified
