Memorial Hermann is looking for a User Experience Digital Designer to shape intuitive, accessible, and student-centered digital experiences across websites, applications, and key journey touchpoints. You will translate experience strategy, research insights, and business requirements into visual and interaction designs to align stakeholders, test with students, and inform technical implementation.
What You'll Do
- Advance the quality of current digital experiences and design innovative, first-of-their-kind experiences for students.
- Synthesize experience requirements, journey maps, and research insights into clear visual and interaction designs.
- Create wireframes, high-fidelity mockups, and interactive prototypes for websites, applications, and end-to-end student journey experiences.
- Ensure designs align with usability best practices, accessibility standards, and brand guidelines.
- Partner with Experience Designers to validate experience intent, business goals, and functional requirements.
- Collaborate with UX Researchers to design research-ready artifacts and iterate designs based on student feedback.
- Support rapid, same-day or short-cycle iteration based on research findings and stakeholder input.
- Present designs to university stakeholders to build shared understanding and alignment across teams.
- Use design artifacts to facilitate decision-making and resolve competing needs across departments.
- Incorporate feedback while maintaining a cohesive, student-centered experience vision.
- Contribute to and apply shared design patterns, components, and visual systems.
- Ensure consistency across experiences, including portals, tools, and supporting materials.
- Support the evolution of visual standards as new experiences and needs emerge.
- Prepare design specifications and documentation to support technical implementation.
- Partner with IT teams to clarify design intent and answer questions during development.
- Participate in design reviews to ensure implementation aligns with validated experience designs.
What We're Looking For
- Bachelor’s Degree in interaction design, graphic design, web development, or a related field from an accredited institution.
- 3 to 5 years designing complex digital experiences in environments requiring collaboration across multiple stakeholders and systems.
- Experience working alongside experience designers and UX researchers to rapidly iterate designs, test concepts with users, and refine solutions before development.
Nice to Have
- IAAP certified for web accessibility compliance.
- Learning design or higher education industry experience.
Technical Stack
- Figma
Team & Environment
You will join the Digital Student Experience (DSE) team and report directly to the Director, Digital Student Experience Operations.
Benefits & Compensation
- Compensation range: $90,000.00 - $100,000.00.
- 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 16 paid holidays (17 during general election years).
- Comprehensive health, medical with vision, dental, and prescription plans for individuals and families.
- Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance.
- Flexible Spending Accounts for medical and dependent care expenses.
- Retirement Plans: Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).
- Supplemental Retirement Plans: 401(k), 403(b), 457(b), and various Roth options.
- Tuition Remission for employee, spouse, and dependent children.
Work Mode
This is a fully remote position open to candidates based anywhere in the United States.
Memorial Hermann is an equal opportunity employer committed to nondiscrimination and to creating and maintaining a welcoming and inclusive working environment for people of all abilities.
