Responsibilities
- Organizes and manages all aspects of factory tour logistics
- Develops work schedules for tour guides to ensure adequate staffing for planned tours
- Gathers and processes data needed for standard and custom reporting using established formats
- Handles general office tasks such as correspondence, invoicing, record keeping, expense payments, and documentation
- Serves as the official representative during facility tours and public events
- Provides training to tour guides on designated routes and key guest information
- Conducts guided tours for dealers, educational groups, families, and customers
Work Arrangement
On-site — Moline, IL 61265
Other
- Initial contract duration is 3 years with strong potential for extension
- Flexible scheduling available
- Tour guides typically work between 4 to 12 hours per week based on availability and demand
- Current shifts are Monday to Friday from 9:00 am to 1:00 pm and 1:00 pm to 5:00 pm; Saturday from 10:00 am to 1:30 pm and 1:30 pm to 5:00 pm; Sunday from 12:00 pm to 4:00 pm
- Starting in November, weekday shifts will be divided into 9:00 am - 1:00 pm, 11:00 am - 2:00 pm, and 1:00 pm - 5:00 pm
- Occasional weekend and holiday work is required on a rotating schedule
- Tour guides may be assigned to lead VIP tours and support special events
- Key annual events at the venue include Learn and Play Day in July, the Tractor Show in September, and Craft Day on the third Saturday of each month
- Training will cover company background, historical context, exhibit details, and quality control areas