Responsibilities
- Manage and track technology projects such as CRM improvements, automation updates, integrations, and system rollouts
- Work closely with developers and operations leaders to clarify requirements, timelines, and deliverables
- Provide proactive updates and flag potential blockers to stakeholders
- Maintain organized documentation and project tracking in Airtable or Asana
- Test new system workflows to ensure flawless functionality
- Identify opportunities to improve internal tools and processes for efficiency and scalability
- Support integration and rollout of new platforms (HubSpot, Airtable, Google Workspace, JustCall, etc.)
- Coordinate testing, adoption, and training efforts across departments
- Maintain data integrity and ensure documentation standards are consistently upheld
Requirements
- Minimum of 3 years in project management, systems implementation, or technology operations
- Excellent coordination and communication skills across teams
- Familiar with CRMs, APIs, automation tools, and system integrations (HubSpot, Zapier, Airtable preferred)
- Adept at identifying gaps, troubleshooting issues, and optimizing workflows
- Comfortable working with technical and non-technical stakeholders
- Highly organized with exceptional attention to accuracy and timelines
- Works independently and thrives in remote setups
Nice to Have
- Experience in marketing, SaaS, or automation-focused environments
- Experience managing software development or cross-functional tech projects
Additional Information
- Job Category: Full-Time (40 hours per week)
- Job Schedule: Mondays through Fridays, 9:00 AM - 6:00 PM Pacific Time