Responsibilities
- Provide product demonstration and technical training to customers.
- Handle customer complaints efficiently and accurately, by remote instruction or onsite trouble shooting.
- Help customers on product installation and operation.
- Design product brochures, operation manual manuals and videos.
- Other work assigned by the leadership.
Requirements
- Bachelor's degree or above, majoring in power electronics, electrical automation or other engineering disciplines is preferred.
- At least 1 year of After-sales or technical support experience, familiar with PV energy storage systems, lithium battery, UPS. Excellent graduates can be considered.
- Proficiency in written and spoken English, Spanish and Chinese.
- Business travels are required.
Work Arrangement
On-site — Netherlands
Additional Information
- Proficiency in written and spoken English, Spanish and Chinese is required.
- Business travels are required.