Ha Noi Remote (City) Full-time

Servers.com is hiring a Technical Support Engineer

Responsibilities

  • Manage server systems remotely from any location.
  • Identify and resolve hardware, software, and network-related server problems.
  • Monitor and maintain server hardware performance and status.
  • Support and maintain cloud-based infrastructure technologies.

Requirements

  • Proficient in English for written communication via email.
  • Detail-oriented with strong research and analytical skills.
  • Familiarity with the core components of modern computing hardware.
  • Understanding of fundamental internet and networking concepts.

Nice to Have

  • Hands-on experience with Linux distributions such as Ubuntu, CentOS, or Debian.
  • Basic proficiency in using the Linux command-line interface.
  • Practical experience installing Windows and Linux operating systems from scratch.

Benefits

  • Join a skilled, international team of professionals.
  • Enjoy a balanced schedule with no night shifts or mandatory overtime.
  • Work without phone support duties for better focus.
  • Receive mentorship and guidance during onboarding and beyond.
  • Access ongoing training in modern IT technologies and practices.

Work Arrangement

Remote (Ha Noi)

Other

  • Schedule without night shifts
  • No overtime
  • No phone support
  • Smooth integration into the workflow
  • Mentor assistance
  • Learning modern IT technologies
  • Individual vocational training plan for 12+ months
  • Opportunity to practice and improve your English
  • English is sufficient for e-mail correspondence
About company
Servers.com
Scale, customize and manage your bare metal server hosting under one global network. Get started or contact us for custom requirements.
All jobs at Servers.com Visit website
Job Details
Department Support Department
Category other
Posted 8 days ago