Remote US Remote (Country) Full-time USD 115,000 – 130,000 / year

Smile Digital Health is hiring a Technical Product Manager

Responsibilities

  • Lead the strategic direction for core components of the clinical data repository platform, including data ingestion, quality management, storage architecture, and administrative tools.
  • Work closely with engineering teams to conduct technical assessments identifying gaps in interoperability, system performance, scalability, and compliance with industry standards.
  • Convert system architecture and operational requirements into precise, executable product specifications.
  • Engage in architectural and code reviews to assess the viability, scalability, and long-term maintainability of proposed solutions.
  • Maintain strong technical expertise in the technology stack, including Java, HAPI FHIR, Kubernetes, Postgres, and Kafka, to inform decision-making and prioritization.
  • Advocate for robust data quality features such as deduplication, enrichment, and lifecycle controls across data processing workflows.
  • Support agile delivery by refining backlogs and providing technical and architectural guidance throughout development cycles.
  • Contribute to design and architecture discussions to ensure solutions are secure, feasible, and aligned with agile principles and platform vision.
  • Take part in technical planning sessions to evaluate the practicality and sustainability of system designs.
  • Partner with multidisciplinary technical teams to execute the product roadmap with high accuracy.
  • Assist teams in creating product communications, sales materials, training content, and demonstrations for internal and external audiences.
  • Perform competitive analysis to identify strengths and unique aspects of platform functionalities.
  • Promote product features internally and externally by leading customer discussions and presenting at industry events.
  • Guide technical customer engagements to validate platform direction and clarify capabilities.
  • Ensure platform components are well-documented, version-controlled, and accessible to development teams.
  • Act as a technical liaison to resolve blockers, balancing client needs with system architecture and operational constraints.
  • Ensure accurate daily or weekly logging of work hours in Netsuite, with most hours classified as billable.
  • Recognize time tracking and reporting as a key responsibility in project delivery and customer accountability.
  • Adhere to all organizational policies regarding privacy, security, and data confidentiality.
  • Safeguard sensitive information, using it solely for job-related purposes and refraining from unauthorized disclosure or use, with violations subject to disciplinary action including termination.

Other

  • Artificial intelligence (AI) may be used in portions of the recruitment and selection process, such as resume screening or application assessment.
  • All hiring decisions are ultimately made by qualified human decision-makers.
  • AI tools are used to support — not replace — fair and equitable hiring practices.
  • This position is a replacement role, created to support continued growth and commitment.
  • Accountable for ensuring that all working hours are accurately reported in Netsuite on a daily or weekly basis.
  • Majority of hours must be tracked as billable.
  • Project management tool in Netsuite must be properly and fully utilized.
  • Comply with privacy, security and confidentiality policies.
  • Hold all confidential information in trust and strict confidence.
  • Confidential information shall be used only for purposes required to fulfill employment obligations.
  • Disclosure or misuse of confidential information could result in disciplinary action up to and including termination of employment.
About company
Smile Digital Health
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. The Smile platform enables people and organizations to better manage healthcare data, helping generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems.
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Job Details
Department Payer Solutions – Software Compliance and Automation
Category product
Posted a month ago