Requirements
- Proven experience as a Delivery Manager, Technical Project Manager, or similar role in a complex, multi-team technology environment.
- Strong e-commerce delivery experience, with hands-on exposure to Salesforce Commerce Cloud (SFCC) (mandatory).
- A solid mix of project management discipline and genuine technical understanding — able to engage credibly with engineers, architects, and technical leads.
- Experience working within an Agile / SAFe delivery framework, including PI Planning and feature-level tracking.
- Familiarity with day-to-day delivery topics: web performance, platform security, test automation, and continuous improvement.
- Demonstrated experience managing external partners and system integrators.
- Strong ability to track dependencies, risks, milelines, and delivery commitments across multiple teams and markets.
- Excellent communication skills, with the ability to interact with both technical teams and business stakeholders.
- Strong organizational skills, attention to detail, and ability to bring structure to complex or ambiguous situations.
- Ability to operate independently and proactively drive follow-up, alignment, and issue resolution across time zones.
Nice to Have
- Broader Salesforce ecosystem knowledge beyond SFCC (e.g., Service Cloud, Marketing Cloud, CRM, clienteling-related platforms).
- Experience in retail, luxury, omnichannel, CRM, clienteling, or e-commerce domains.
- Experience with international, multi-market rollouts and the coordination they require.
- Familiarity with delivery and PM tooling such as Jira, Confluence, Smartsheet, Microsoft Project, PowerPoint, or Excel.
- Experience with release management, UAT coordination, and production deployment planning.
- Hands-on interest in automation and AI-assisted delivery practices.
Work Arrangement
Remote (City/Region) — Toronto, Montreal
Additional Information
- Fluency in English is necessary for Québec-based candidates
- The position entails collaboration with teams based in the rest of Americas and occasionally in Europe
- This is a full-time position
- 5 days available during your probation period and a prorated amount calculated for the remainder of the year
- Personal Technology Reimbursement – $30/month for every employee-offered on day 1
- We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed
