Responsibilities
- Partner with stakeholders to capture business needs and translate them into clear, actionable technical requirements.
- Document API, RPA, and data integration specs (authentication, payloads, transformations, error handling).
- Analyze business processes and identify automation opportunities using RPA.
- Facilitate workshops to align business goals with technical design.
- Define and validate RESTful/SOAP API specs.
- Design data models, schemas, and entity relationships to support integration and analytics.
- Build data flow diagrams, mappings, and transformation rules.
- Collaborate with RPA developers to design efficient automation workflows.
- Ensure designs meet standards for scalability, performance, and security.
- Lead the implementation of API- and RPA-based integrations across enterprise and third-party systems.
- Work with API gateways and middleware ( API Gateway, MuleSoft, Apigee, etc.).
- Validate ETL processes and pipelines for accuracy and reliability.
- Collaborate with architects to align with enterprise patterns and reference architectures.
- Develop and execute test plans (functional, regression, performance) for APIs and RPA workflows.
- Use tools like Postman, SoapUI, Selenium to validate behavior.
- Troubleshoot issues and coordinate resolution across dev, QA, and architecture teams.
- Maintain API catalogs, RPA workflow libraries, data dictionaries, and system diagrams.
- Ensure compliance with data governance, security, and regulatory standards.
- Provide support for release management and change control.
Requirements
- 5+ years of experience as a BSA, Systems Analyst, or similar role with focus on APIs, data modeling, and system integrations.
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- Strong understanding of Cloud native services (preferably AWS), serverless/microservices architectures, and event-driven design.
- Strong knowledge of Agile delivery frameworks (Jira, Confluence, Scrum, Kanban).
- Strong hands-on experience with RESTful and SOAP APIs, JSON, XML, OAuth/OpenID.
- Experience with API management tools (API Gateway, MuleSoft, Apigee).
- Experience designing and validating ETL processes, data pipelines, and integration workflows.
- Experience in data modeling, relational databases, and SQL (MySQL preferred).
- Familiarity with RPA technologies (UiPath, Automation Anywhere, Blue Prism, or equivalent).
- Knowledge of system integration patterns and middleware technologies.
Nice to Have
- Technically apt to support and challenge technical teams, asking the right questions to drive alignment.
- Strong business acumen, able to connect technical outcomes to client value.
- Excellent communication and stakeholder management skills, with experience engaging executives, business leaders, and engineers alike.
- Highly accountable, detail-oriented, and proactive in driving end-to-end client delivery.
Work Arrangement
Hybrid — Toronto
